Sales Manager - New Homes

Tilia Homes are an ambitious housebuilder that put people and the planet at the heart of everything we do. We’re dedicated to delivering the best possible standards in design, build quality, and service for our customers. We’re committed to making a positive difference in the local areas we build new homes. We pride ourselves on being an inclusive and diverse employer of choice and build careers, not just communities. We’re looking for talented and enthusiastic individuals who will share this passion, to join our team.

Benefits

• Life Assurance
• 26 days holiday with additional bank holidays
• Holiday Buy Scheme
• Employee Assistance Programme

We have an opportunity for an Area Sales Manager to join a talented team working from our Northern region and based from Warrington on a 9 month Fixed‑Term contract. The Sales Manager will be covering developments across the North West and North East England.

Responsibilities

• Manage all sales and administrative processes in and out of the sales department to ensure smooth transactions.
• Recruiting of Sales staff and inducting new starters to the team, delivering the appropriate training required to fulfil their role.
• Manage and motivate direct reports to perform to the company standards and targets.
• Conduct performance reviews with direct reports in accordance with Company guidelines, format and timescales, raising any areas of concern to the Sales Director.
• Ensure any staff leave or absence is requested, recorded and reported appropriately in line with Company policy.
• Develop and maintain excellent working relationships with internal teams, effectively liaising to ensure readiness for sale, exchanges are achieved within the set deadline, and notifying of completion.
• Reporting to external clients as required and responding to any queries through to resolution.
• Collate Sales based reports for delivery to Directors and the Sales Team, tracking performance against target and net pricing.
• Report weekly to Directors on completion forecasting, site setup progress, and overdue contracts.
• Ensure staff expenses and commission forms are completed accurately and authorised prior processing for payment.
• Issue all sales advisor targets and commissions, and authorise sales related invoices for payment.
• Manage stages of the sale process such as ensuring price releases are authorised and released on the finance sales system, collating all information prior to sale commencement and flagging any issues, ensuring all sales related forms and paperwork are appropriately authorised, tracked, retained and signed on behalf of the company.
• Comply with the General Data Protection Regulation (GDPR) and ensure all sales activity is in accordance with the Property Misdescription Act, immediately raising any concerns covering this legislation with the Sales Director.
• Ensure compliance by the team with Health and Safety Policies, IT policies and any other Policies and Procedures the company issue.

Requirements

• Experience with the sale of homes.
• Knowledge of qualifying, negotiating, overcoming objections, closing the sale, and proficient in contract chasing.
• Be conversant with all legal terminology used in the home buying process.
• Good understanding of lenders and the financial aspect of purchasing a new home.
• An ability to build rapport with a range of people to create a co‑operative working environment based on mutual respect, trust and professionalism.
• Demonstrated ability to work under pressure whilst providing a supportive and encouraging environment for individuals and teams to work in.
• A positive and proactive individual who is self‑motivated, target driven, efficient and decisive with the ability to work on their own initiative as well as part of a team.
• Organisational skills with the ability to structure and prioritise workloads in line with targets and business priorities.
• An ability to lead, coach, motivate and manage individuals.
• Clear, effective and professional communication both written and verbal.
• Be computer literate and familiar with the use of email, Word, Excel, internet, etc.
• Hold a current Drivers Licence.