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- Tasks: Perform multi-trade repairs and maintenance on new homes while delivering excellent customer service.
- Company: Join Tilia Homes, a 5-star housebuilder focused on people and the planet.
- Benefits: Enjoy a pension scheme, life assurance, 26 days holiday, and an employee assistance programme.
- Why this job: Make a positive impact in local communities while developing your skills in a dynamic environment.
- Qualifications: Experience in carpentry, plumbing, and maintenance is essential; a full UK driving licence required.
- Other info: Fixed-term contract until December 2026 with opportunities for career growth.
The predicted salary is between 24000 - 36000 £ per year.
Tilia Homes are an ambitious, 5 star housebuilder that put people and the planet at the heart of everything we do. We’re dedicated to delivering the best possible standards in design, build quality, and service for our customers. We’re committed to making a positive difference in the local areas we build new homes. We pride ourselves on being an inclusive and diverse employer of choice and build careers, not just communities. We’re looking for talented and enthusiastic individuals who will share this passion, to join our team.
The post delivers multi-trade repairs and maintenance to new homes housing developments, providing excellent customer service at all times.
Our benefits include:
- Pension Scheme
- Life Assurance
- 26 days holiday with additional bank holidays
- Holiday Buy Scheme
- Employee Assistance Programme
About The Role
We have an opportunity for a Maintenance Operative to join our team working at our Northern Region on a fixed term contract up to 31st December 2026. This post will cover our North Yorkshire and Teeside developments.
Duties include:
- To carry out general maintenance and repairs to new build properties including associated carpentry, preparation, making good, and other types of internal and external works as instructed by the Customer Services Manager.
- To maintain appropriate and accurate records of time, duration and scope of works undertaken, together with materials and plant utilised on each project.
- To ensure that all works are undertaken in a safe manner, in accordance with good practice and current legislation.
- Requesting necessary materials and plan as required to ensure effective completion of the works, minimising waste and surplus materials wherever possible.
- To liaise with customers, ensuring they are kept informed on the nature and duration of works to be undertaken, making appointments where necessary and ensuring these are kept.
- To carry out works in a courteous and professional manner, ensuring that the reputation and standing of the association is positively promoted in all dealings.
- To provide a customer focused service at all times.
- To communicate effectively and work productively with all other staff.
- To undertake other related tasks that are reasonably requested by the Customer Services Manager.
About You
Formal training or experience of carpentry, basic plumbing, decoration and maintenance is essential; Experience in a similar role would be an advantage; A full UK driving licence is required for this role.
Maintenance Operative - North East to December 2026 employer: Tilia Homes
Contact Detail:
Tilia Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Operative - North East to December 2026
✨Tip Number 1
Get to know the company! Research Tilia Homes and their values. When you understand what they stand for, you can tailor your conversations to show how you fit into their mission of building sustainable communities.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. This can give you insider info about the role and help you make a memorable impression before the interview.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to maintenance and customer service. Think about specific examples from your past experiences that showcase your skills and how you handle challenges.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Maintenance Operative - North East to December 2026
Some tips for your application 🫡
Show Your Skills: Make sure to highlight your experience in carpentry, plumbing, and maintenance. We want to see how your skills match up with what we need for the Maintenance Operative role.
Be Personable: Since customer service is key, let your personality shine through! Share examples of how you've provided excellent service in past roles. We love a friendly face!
Keep It Relevant: Tailor your application to the job description. Mention specific duties from the role that you’ve done before. This shows us you’re serious about joining our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Tilia Homes
✨Know Your Stuff
Make sure you brush up on your carpentry, plumbing, and general maintenance skills. Tilia Homes is looking for someone who can hit the ground running, so be ready to discuss your experience and how it relates to the role.
✨Customer Service is Key
Since this role involves liaising with customers, think of examples where you've provided excellent service in the past. Be prepared to explain how you would keep customers informed and satisfied during maintenance work.
✨Safety First
Familiarise yourself with health and safety regulations relevant to maintenance work. You might be asked about how you ensure safety on the job, so have a few points ready to demonstrate your commitment to safe practices.
✨Show Your Team Spirit
This position requires effective communication and teamwork. Think of instances where you've worked well with others, and be ready to share how you can contribute positively to the team at Tilia Homes.