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For Companies At a Glance
- Tasks: Repair and maintain new build properties with a friendly team.
- Company: Join a supportive company in Bury St Edmunds.
- Benefits: Enjoy a bonus scheme, enhanced pension, and 26 days holiday.
- Other info: Great opportunity for career growth in a dynamic environment.
- Why this job: Make a difference in people's homes while developing your skills.
- Qualifications: Experience in carpentry or general maintenance is essential.
The predicted salary is between 30000 - 40000 £ per year.
We have an exciting opportunity for a Maintenance Operative to join a friendly team working from our Anglia region. This role is based at our Bury St Edmunds office and involves repairing and maintaining new build properties.
Responsibilities
- Carry out general maintenance and repairs on new build properties, including carpentry, preparation, making good, and other internal and external works, as instructed by the Customer Services Manager.
- Maintain accurate records of time, duration, scope of works, materials and plant used on each project.
- Ensure all works are undertaken safely, in accordance with best practice and current legislation.
- Request necessary materials and plan to ensure effective completion of the works, minimising waste and surplus materials.
- Communicate with customers, keeping them informed about the nature and duration of works, making appointments where needed and ensuring appointments are kept.
- Provide a customer‑focused service at all times.
- Carry out work in a courteous and professional manner, promoting the reputation of the association in all dealings.
- Communicate effectively and work productively with all other staff.
- Perform any other related tasks reasonably requested by the Customer Services Manager.
- Observe and comply with company policies and procedures for Health and Safety.
Qualifications and Requirements
- Formal training or experience in carpentry, basic plumbing, decoration or general maintenance is essential.
- A full UK driving licence is required.
Benefits
- Bonus scheme
- Enhanced pension scheme
- Life assurance
- 26 days holiday + bank holidays
- Holiday buy scheme
- Employee assistance programme
Maintenance Operative employer: Tilia Homes
Contact Detail:
Tilia Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Operative
✨Tip Number 1
Get to know the company! Research their values and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your skills in carpentry, plumbing, and general maintenance make you the perfect fit for the Maintenance Operative role. Keep it concise and engaging.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. Building relationships can give you insider info and might just land you an interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our friendly team in Bury St Edmunds.
We think you need these skills to ace Maintenance Operative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in carpentry, plumbing, and general maintenance. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects or tasks you've completed!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Maintenance Operative role and how you can contribute to our team. Keep it friendly and professional, just like we are at StudySmarter.
Showcase Your Customer Service Skills: Since this role involves communicating with customers, make sure to highlight any experience you have in providing excellent customer service. We value a courteous approach, so let us know how you keep customers informed and satisfied!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you on board with our fantastic team in Bury St Edmunds!
How to prepare for a job interview at Tilia Homes
✨Know Your Skills
Make sure you can confidently talk about your experience in carpentry, plumbing, and general maintenance. Prepare specific examples of past projects where you've successfully completed repairs or maintenance tasks, as this will show your practical skills and expertise.
✨Understand the Role
Familiarise yourself with the responsibilities listed in the job description. Be ready to discuss how you would handle various maintenance tasks and communicate effectively with customers. This shows that you’re not just interested in the job, but that you understand what it entails.
✨Safety First
Since health and safety is a big part of the role, be prepared to discuss how you ensure safety on the job. Think of examples where you’ve followed safety protocols or dealt with potential hazards. This will demonstrate your commitment to best practices.
✨Show Your Customer Focus
The role requires a customer-focused approach, so think of times when you’ve gone above and beyond for a client. Be ready to share these stories during the interview to highlight your professionalism and ability to maintain good relationships with customers.