At a Glance
- Tasks: Carry out maintenance and repairs on new build properties across North Yorkshire and Teeside.
- Company: Join a reputable association focused on quality service and customer satisfaction.
- Benefits: Enjoy 26 days holiday, pension scheme, life assurance, and an employee assistance programme.
- Other info: Fixed term contract until December 2026 with opportunities for professional growth.
- Why this job: Make a difference in people's homes while developing your skills in a supportive environment.
- Qualifications: Experience in carpentry, plumbing, and maintenance is essential; driving licence required.
The predicted salary is between 25000 - 30000 £ per year.
We have an opportunity for a Maintenance Operative to join our team working at our Northern Region on a fixed term contract up to 31st December 2026. This post will cover our North Yorkshire and Teeside developments.
Responsibilities
- Carry out general maintenance and repairs to new build properties, including carpentry, preparation, making good, and other internal and external works as instructed by the Customer Services Manager.
- Maintain accurate records of time, duration, scope of works, materials and plant utilised on each project.
- Ensure all works are undertaken safely, in accordance with good practice and current legislation.
- Request necessary materials and plan as required to ensure effective completion of the works, minimising waste and surplus materials wherever possible.
- Liaise with customers to keep them informed on the nature and duration of works, make appointments where necessary and ensure these are kept.
- Carry out works in a courteous and professional manner, ensuring that the reputation and standing of the association is positively promoted in all dealings.
- Provide a customer focused service at all times.
- Communicate effectively and work productively with all other staff.
- Undertake other related tasks reasonably requested by the Customer Services Manager.
- Observe and comply with company policies and procedures for Health and Safety.
Qualifications
- Formal training or experience in carpentry, basic plumbing, decoration and maintenance is essential.
- Experience in a similar role would be an advantage.
- A full UK driving licence is required for this role.
Benefits
- Pension Scheme
- Life Assurance
- 26 days holiday with additional bank holidays
- Holiday Buy Scheme
- Employee Assistance Programme
Maintenance Operative employer: Tilia Homes
Join our team as a Maintenance Operative in the Northern Region, where we prioritise employee well-being and professional growth. With a supportive work culture, comprehensive benefits including a pension scheme and life assurance, and opportunities for skill development, we ensure that our employees feel valued and empowered. Working across North Yorkshire and Teeside, you'll be part of a dedicated team committed to delivering exceptional service while maintaining a positive reputation in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Operative
✨Tip Number 1
Get your hands dirty! If you can, try to gain some practical experience in maintenance tasks like carpentry or plumbing. It’ll not only boost your skills but also show potential employers that you're proactive and ready to tackle the job.
✨Tip Number 2
Network like a pro! Chat with people in the industry, attend local events, or join online forums. You never know who might have a lead on a Maintenance Operative role or can give you insider tips on landing the job.
✨Tip Number 3
Show off your customer service skills! As a Maintenance Operative, you'll be dealing with customers regularly. Make sure to highlight any experience you have in providing excellent service, as it’s key to keeping clients happy and coming back.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re genuinely interested in being part of our team!
We think you need these skills to ace Maintenance Operative
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in carpentry, plumbing, and maintenance. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects or tasks you've completed.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Maintenance Operative role. Mention your customer service skills and how you can contribute to our positive reputation.
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your experience is easy to understand.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Tilia Homes
✨Know Your Stuff
Make sure you brush up on your carpentry, plumbing, and general maintenance skills. Be ready to discuss specific examples from your past experience that showcase your abilities in these areas. The more you can demonstrate your hands-on knowledge, the better!
✨Safety First
Familiarise yourself with health and safety regulations relevant to the role. Be prepared to talk about how you ensure safety on the job and any practices you follow to minimise risks. This shows you take the role seriously and care about your work environment.
✨Customer Service Matters
Since this role involves liaising with customers, think of instances where you've provided excellent customer service. Be ready to share how you keep clients informed and satisfied during maintenance works. A positive attitude goes a long way!
✨Plan and Prepare
Show that you can effectively plan your tasks and manage materials. Discuss how you’ve previously minimised waste and ensured efficient use of resources. This will highlight your organisational skills and commitment to quality work.
