Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver exceptional customer service and manage housing defects efficiently.
- Company: Leading housebuilder with a commitment to quality and customer satisfaction.
- Benefits: Enhanced pension, generous holiday allowance, and a supportive work environment.
- Why this job: Join a dynamic team and make a real difference in customer experiences.
- Qualifications: Strong interpersonal skills and knowledge of house building required.
- Other info: Permanent position with opportunities for career growth.
The predicted salary is between 30000 - 42000 £ per year.
A leading housebuilder is seeking a Customer Services Coordinator to join the team in Exeter. The role focuses on delivering outstanding customer service and addressing defects efficiently.
- Responsibilities include supervising subcontractors, preparing reports, and improving customer satisfaction.
- Candidates should possess strong interpersonal and negotiation skills along with knowledge of house building.
This permanent position offers benefits such as enhanced pension and generous holiday allowance.
Customer Services Coordinator – Housing & Aftercare in Exeter employer: Tilia Homes
Contact Detail:
Tilia Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Coordinator – Housing & Aftercare in Exeter
✨Tip Number 1
Network like a pro! Reach out to people in the housing industry, especially those who work for housebuilders. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and housing. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Bring examples of how you've improved customer satisfaction or handled defects in previous roles. This will demonstrate your value and fit for the Customer Services Coordinator position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Customer Services Coordinator – Housing & Aftercare in Exeter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and any relevant knowledge of house building. We want to see how your skills match the role, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about delivering outstanding customer service and how you can contribute to improving customer satisfaction at StudySmarter.
Show Off Your Interpersonal Skills: Since this role involves supervising subcontractors and dealing with customers, make sure to highlight your strong interpersonal and negotiation skills. We love seeing examples of how you've successfully managed relationships in the past!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Tilia Homes
✨Know Your Stuff About House Building
Make sure you brush up on your knowledge of house building before the interview. Understand the common defects and issues that arise in new builds, as well as how to address them. This will show the interviewer that you’re not just passionate about customer service but also knowledgeable about the industry.
✨Show Off Your Interpersonal Skills
Since this role is all about delivering outstanding customer service, be ready to demonstrate your interpersonal skills. Think of examples from your past experiences where you successfully handled difficult situations or improved customer satisfaction. This will help you stand out as a candidate who can effectively communicate and negotiate.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you would handle specific customer service challenges. Prepare by thinking through potential situations you might face in the role and how you would resolve them. This will help you articulate your thought process and problem-solving abilities during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you. Plus, it gives you a chance to engage with the interviewer on a deeper level.