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- Tasks: Manage customer relationships and oversee remedial works in occupied properties.
- Company: Leading housebuilder in the South West with a commitment to quality.
- Benefits: Company bonus scheme, enhanced pension, and career development opportunities.
- Why this job: Join a dedicated team delivering high-quality homes and enhancing customer satisfaction.
- Qualifications: Extensive customer service experience in housebuilding and strong stakeholder management skills.
- Other info: Full UK driving license required; focus on health and safety compliance.
The predicted salary is between 36000 - 60000 £ per year.
A leading housebuilder in the South West is seeking a Customer Relationship Manager to oversee management of remedial works in occupied properties. The role requires extensive customer service experience within housebuilding, strong stakeholder management skills, and a full UK driving license. You'll ensure compliance with health and safety standards while enhancing customer satisfaction.
Benefits include a company bonus scheme and enhanced pension. Join a team dedicated to delivering high-quality homes across the UK.
Customer Experience Manager - Housebuilding (South West) in Exeter employer: Tilia Homes
Contact Detail:
Tilia Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Manager - Housebuilding (South West) in Exeter
✨Tip Number 1
Network like a pro! Reach out to people in the housebuilding industry, especially those who work for the company you're eyeing. A friendly chat can open doors and give you insider info that could set you apart.
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. Think of specific examples from your past experiences where you’ve gone above and beyond for customers. We want to hear how you’ve made a difference!
✨Tip Number 3
Showcase your stakeholder management skills during interviews. Be ready to discuss how you've successfully collaborated with different teams or clients in the past. It’s all about demonstrating your ability to build strong relationships.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Customer Experience Manager - Housebuilding (South West) in Exeter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience specifically in housebuilding. We want to see how your skills align with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about enhancing customer satisfaction and how your stakeholder management skills can benefit us at StudySmarter.
Showcase Compliance Knowledge: Since health and safety standards are crucial in this role, include any relevant experience or training you have in this area. We appreciate candidates who understand the importance of compliance in housebuilding.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Tilia Homes
✨Know Your Housebuilding Stuff
Make sure you brush up on your knowledge of the housebuilding industry. Understand the key challenges and trends, especially in the South West. This will help you demonstrate your expertise and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you've excelled in customer service. Think about how you resolved issues or improved customer satisfaction, particularly in a housebuilding context. This will highlight your suitability for the role.
✨Stakeholder Management is Key
Be ready to discuss how you've effectively managed relationships with various stakeholders in previous roles. Use examples that illustrate your communication skills and ability to collaborate with different teams, as this is crucial for the position.
✨Health and Safety Awareness
Familiarise yourself with health and safety standards relevant to housebuilding. Be prepared to discuss how you would ensure compliance in your role, as this is a significant part of the job. Showing that you prioritise safety will impress your interviewers.