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- Tasks: Deliver exceptional customer service and manage housing defects efficiently.
- Company: Leading housebuilder with a commitment to quality and customer satisfaction.
- Benefits: Enhanced pension, generous holiday allowance, and a supportive work environment.
- Other info: Permanent position with opportunities for career growth.
- Why this job: Join a dynamic team and make a real difference in customer experiences.
- Qualifications: Strong interpersonal skills and knowledge of house building required.
The predicted salary is between 30000 - 40000 £ per year.
A leading housebuilder is seeking a Customer Services Coordinator to join the team in Exeter. The role focuses on delivering outstanding customer service and addressing defects efficiently.
- Responsibilities include supervising subcontractors, preparing reports, and improving customer satisfaction.
- Candidates should possess strong interpersonal and negotiation skills along with knowledge of house building.
This permanent position offers benefits such as enhanced pension and generous holiday allowance.
Customer Services Coordinator – Housing & Aftercare in Devon employer: Tilia Homes
Contact Detail:
Tilia Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Coordinator – Housing & Aftercare in Devon
✨Tip Number 1
Network like a pro! Reach out to people in the housing industry, especially those who work for housebuilders. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and defect management. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your interpersonal skills during interviews. Use examples from past experiences where you’ve successfully resolved issues or improved customer satisfaction. This will help you stand out as a candidate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Customer Services Coordinator – Housing & Aftercare in Devon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and any relevant knowledge of house building. We want to see how your skills match the role, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about delivering outstanding customer service and how you can contribute to improving customer satisfaction at StudySmarter.
Show Off Your Interpersonal Skills: Since this role involves supervising subcontractors and dealing with customers, make sure to highlight your strong interpersonal and negotiation skills. We love seeing examples of how you've successfully managed relationships in the past!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Tilia Homes
✨Know Your Stuff About House Building
Make sure you brush up on your knowledge of house building before the interview. Understand the common defects that can occur and how they are typically resolved. This will show the interviewer that you’re not just interested in the role, but that you also have a solid grasp of the industry.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you’ve delivered outstanding customer service. Think about specific situations where you’ve gone above and beyond to resolve issues or improve satisfaction. This will help demonstrate your interpersonal skills and commitment to customer care.
✨Be Ready to Discuss Teamwork
Since the role involves supervising subcontractors, be prepared to talk about your experience working in teams. Highlight any instances where you’ve successfully collaborated with others to achieve a common goal, especially in a construction or service context.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company’s approach to customer satisfaction or how they handle defects. This shows your genuine interest in the role and helps you gauge if the company is the right fit for you.