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- Tasks: Assist customers, manage orders, and maintain a tidy sales floor.
- Company: A friendly, family-run business focused on excellent customer service.
- Benefits: Full training provided, flexible hours, and a supportive team environment.
- Why this job: Join a dynamic team and enhance your customer service skills while making a difference.
- Qualifications: Previous sales experience is a plus; enthusiasm and teamwork are essential.
- Other info: Work across two stores with opportunities for growth and development.
We are a well established family run business looking to expand our team with a friendly, enthusiastic hard working individual. Excellent customer service is at the heart of our business, and you will be expected to deal with customer and Trade accounts and assist in making up orders. Full training will be given. The successful candidate will work between both our stores in Hillington estate, 5 days out of 7 and between the hours of 9am and 5.30pm.
Role requirements:
- Previous sales experience would be helpful
- Excellent customer service skills
- Enjoy working with the public
- Working as part of a team
- General housekeeping
- Dealing with our trade accounts
- Assist in making up of customer orders
- Assisting in loading up customer orders
- Stock taking
Responsibilities:
- Assist customers in selecting products and provide information on features and benefits.
- Maintain a clean and organised sales floor to enhance customer experience.
- Answering telephone enquiries
- Communicating between both stores
- Process transactions accurately and efficiently.
- Collaborate with team members to meet sales targets and improve store performance.
- Handle customer inquiries and resolve issues in a professional manner.
- Assist in making up customer orders.
General Sales assistant, Warehouse sales assistant employer: Tilemania Glasgow
Contact Detail:
Tilemania Glasgow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Sales assistant, Warehouse sales assistant
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on the family-run business. Understand their values and what makes them tick. This way, you can show them you're not just another candidate but someone who genuinely cares about their mission.
✨Tip Number 2
Practice your customer service skills! Since excellent customer service is key for this role, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat with them.
✨Tip Number 3
Show your enthusiasm! When you walk into that interview, let your passion for working with people shine through. Smile, be friendly, and don’t hesitate to express how excited you are about the opportunity to join their team.
✨Tip Number 4
Apply through our website! We want to make it easy for you to connect with us. By applying directly on our site, you’ll ensure your application gets the attention it deserves. Plus, it shows you’re proactive and keen to be part of our team!
We think you need these skills to ace General Sales assistant, Warehouse sales assistant
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your personality shine through! We love friendly and enthusiastic individuals, so don’t be shy about expressing your excitement for the role and our business.
Highlight Customer Service Skills: Since excellent customer service is at the heart of what we do, make sure to showcase any relevant experience you have. Share specific examples of how you've helped customers in the past – it’ll really make your application stand out!
Tailor Your Application: Take a moment to read through the job description and tailor your application accordingly. Mention how your skills and experiences align with the responsibilities listed, especially around teamwork and handling customer inquiries.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Tilemania Glasgow
✨Know the Company
Before your interview, take some time to research the family-run business. Understand their values, mission, and what makes them unique. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
Since excellent customer service is at the heart of their business, be prepared to share specific examples from your past experiences. Think about times when you went above and beyond for a customer or resolved a tricky situation. This will demonstrate that you understand the importance of customer satisfaction.
✨Teamwork is Key
This role involves working closely with others, so highlight your ability to collaborate. Share instances where you successfully worked as part of a team to achieve a goal. Emphasise your enthusiasm for contributing to a positive team environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or how success is measured in the role. This shows that you’re engaged and serious about the position, plus it gives you valuable insights into the company culture.