At a Glance
- Tasks: Drive business growth and operational efficiency through strategic analysis and collaboration.
- Company: Join TikTok, the leading platform for short-form mobile video, in a dynamic role.
- Benefits: Competitive salary, diverse team culture, and opportunities for creativity and innovation.
- Other info: Embrace challenges and grow together in a diverse and inclusive environment.
- Why this job: Make an impact in a rapidly growing tech company while inspiring creativity.
- Qualifications: Experience in operational strategy, strong analytical skills, and excellent communication.
Discover a career that energizes and excites you every day.
The Business Planning & Operations team take a strategic approach to driving impact cross-functionally across TikTok. They work with multiple business units and senior stakeholders including, but not limited to, Category, Partnerships, Strategy, Governance & Experience and Data Science. This team drives forward business growth and operational efficiency by providing significant business diagnosis and practical solutions through the use of analytical insights.
- Collaborate with category managers to design and execute category operation strategies, including partner, product, and content strategies to drive business growth.
- Analyze partner segments and optimize short video and live streaming strategies tailored to different partner characteristics.
- Develop and refine product selection strategies based on user preferences and platform insights.
- Optimize business SOPs, conduct root cause analysis, and provide scalable solutions for category-level operational issues.
- Build best practices and playbooks to enable partners to implement effective, data-backed strategies.
Qualifications
Minimum Qualifications
- Demonstrable experience working in one or more of the following; Operational Strategy, Management Consulting, Growth Strategies, Commercial Analysis.
- Strong data sense and analytical skills, with the ability to derive actionable insights from complex datasets.
- Experience overseeing strategic projects, driving forward cross-team collaboration and influencing decision making through data with actionable insights.
- Solid logical thinking and problem-solving capabilities.
- Excellent communication and cross-functional collaboration skills.
- Fluent in English or Chinese to be able to work with internal stakeholders based in London and in China.
Preferred Qualifications
- Experience working in a consumer focused environment e.g Commerce, Retail, FMCG, Social Media, Technology, Entertainment.
- Knowledge/understanding of business models similar to TikTok and other content-based platforms.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an 'Always Day 1' mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok Shop - Strategy Manager, Business Planning & Operations, London employer: TikTok
At TikTok, we pride ourselves on being an exceptional employer in Greater London, offering a vibrant and inclusive work culture that celebrates diversity and creativity. Our employees benefit from extensive growth opportunities, including workshops and mentorship programmes, designed to enhance their skills and career progression. Join us to be part of a dynamic team that values unique perspectives and fosters meaningful relationships within the livestream ecosystem.
