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For Companies At a Glance
- Tasks: Lead logistics operations, optimise processes, and enhance data-driven decision-making.
- Company: Join TikTok's innovative logistics team, shaping the future of e-commerce.
- Benefits: Enjoy competitive pay, flexible working options, and a vibrant company culture.
- Why this job: Be part of a dynamic team making a real impact in the logistics space.
- Qualifications: Bachelor's degree required; experience in e-commerce logistics and data analysis preferred.
- Other info: Ideal for problem solvers who thrive in fast-paced environments.
The predicted salary is between 48000 - 72000 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
About the Team
We are seeking a highly skilled and experienced Senior Logistics Capacity & Utilisation Manager to join the Collections By TikTok (CBT) logistics team. This role involves strategic planning for physical collection capacity, leveraging data to forecast vehicle utilisation, creating models to drive accuracy improvements on cost management and driving solutions to improve KPI's in the First Mile network.
Key Responsibilities
- Responsible for UK & Pan EU first mile collection and consolidation operations, creating forecasting methods, modelling physical collection capacity, planning forward strategy, and developing cost solution designs.
- Work with cross-functional teams and external suppliers to consume data and supply data, and improve operational intelligence, model capacity and utilisation requirements within the First Mile space of logistics.
- Identify pain points, recommend optimal solutions, and optimize processes to deliver against KPI's.
- Build procedures and systems to gain better performance for platforms, merchants, consumers, and creators.
- Coordinate with internal and external teams, write business recommendations to propose changes, and ensure designed solutions are launched as planned with quality in mind.
Qualifications
Minimum Qualifications:
- Bachelor's degree or above, with solid years of working experience in the UK/EU e-commerce warehousing and fulfilment industry.
- Familiarity with First Mile, Consolidation, Middle Mile or E2E Warehouse Operations.
- Experience in stakeholder engagement or driving system changes, including forecasting platforms for capacity planning, driver applications, and FM or MM network design.
- Customer-oriented with strong data analysis and project management skills, and rich experience in cross-functional communication and coordination.
- Data-oriented with experience in creating logical planning models based on historical learnings; proficiency in SQL or Python is preferred.
- Able to write comprehensive documentation; experience in preparing business cases with recommendations for significant changes is a must.
Preferred Qualifications:
- Data-centric with strong analytical skills: capable of building models to identify trends and assess and mitigate risks using data-driven decisions.
- Excellent problem-solving skills: capable of identifying, assessing, discussing risks with recommendations for improvement.
- Proven background or skillset to build or support product development teams, with experience ownership of metrics and roadmaps.
- Excellent stakeholder management skills: collaborate with cross-functional teams and external contractors to set clear expectations and drive accountability.
- Strong change management skills: capable of processing requests, adapting processes, and building supporting mechanisms for change.
TikTok Shop - Senior Logistics Capacity Operations Manager (CBT) employer: TikTok
Contact Detail:
TikTok Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land TikTok Shop - Senior Logistics Capacity Operations Manager (CBT)
✨Tip Number 1
Familiarise yourself with the latest trends in e-commerce logistics, especially focusing on First Mile operations. Understanding the nuances of this area will help you speak confidently about your insights during interviews.
✨Tip Number 2
Network with professionals in the logistics and e-commerce sectors. Attend industry events or webinars to connect with potential colleagues and learn more about the challenges they face, which can give you an edge in discussions.
✨Tip Number 3
Brush up on your data analysis skills, particularly in SQL or Python. Being able to demonstrate your ability to create logical planning models and analyse data effectively will set you apart from other candidates.
✨Tip Number 4
Prepare to discuss specific examples of how you've improved KPIs in previous roles. Having concrete stories ready will showcase your problem-solving skills and your ability to drive change within logistics operations.
We think you need these skills to ace TikTok Shop - Senior Logistics Capacity Operations Manager (CBT)
Some tips for your application 🫡
Understand the Role: Thoroughly read the job description for the Senior Logistics Capacity Operations Manager position. Make sure you understand the key responsibilities and qualifications required, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in e-commerce warehousing and fulfilment, particularly in First Mile operations. Use specific examples to demonstrate your skills in data analysis, project management, and stakeholder engagement.
Showcase Your Analytical Skills: Since the role requires strong analytical skills, include any relevant experience with SQL or Python in your application. Mention specific projects where you used data to drive decisions or improve processes.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also explains why you are passionate about the logistics field and how you can contribute to TikTok's goals. Be sure to address how you can optimise processes and improve KPIs.
How to prepare for a job interview at TikTok
✨Understand the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Senior Logistics Capacity Operations Manager. Familiarise yourself with key concepts like First Mile operations, forecasting methods, and KPI optimisation. This will help you answer questions confidently and demonstrate your expertise.
✨Showcase Your Data Skills
Since the role requires strong data analysis skills, be prepared to discuss your experience with SQL or Python. Bring examples of how you've used data to drive decisions or improve processes in previous roles. This will highlight your ability to leverage data effectively.
✨Prepare for Stakeholder Engagement Questions
Expect questions about your experience in stakeholder management and cross-functional collaboration. Think of specific examples where you've successfully engaged with different teams or external suppliers to achieve a common goal. This will showcase your communication and coordination skills.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss challenges you've faced in logistics and how you approached solving them. Use the STAR method (Situation, Task, Action, Result) to structure your answers, focusing on your analytical skills and ability to recommend optimal solutions.
