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- Tasks: Lead seller education and communication to boost sales on TikTok Shop.
- Company: Join TikTok, the top platform for short-form mobile video, inspiring creativity worldwide.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and innovation.
- Why this job: Be part of a mission-driven team that values creativity and community impact.
- Qualifications: Bachelor’s degree and 2-4 years in education or e-commerce; strong communication skills required.
- Other info: Embrace challenges in a fast-paced, entrepreneurial setting.
The predicted salary is between 42000 - 70000 ÂŁ per year.
Responsibilities About the team The MAI (merchant acquisition and incubation) team\’s primary objective is to mass attract and onboard sellers and incubate them to certain levels through scaling means. About the role TikTok is looking for a smart and ambitious Seller Education & Seller Communication Manager to join TikTok Shop team based in London. The objective of the role is to grow seller through seller education and seller communication leveraging variety of channels, including TikTok inapp channels like inbox message and external channels like EDM and social media. This role is expected to have related experience and strong ambition to reach goals following strategies. Responsibilities: – Develop and produce educational materials to assist merchants in maximizing their sales on TikTok Shop and increasing GMV (Gross Merchandise Value). – Organize and facilitate educational events, workshops, and webinars tailored to the needs of merchants. – Utilize various communication channels (e.g., email, social media, in-app messaging) to effectively educate merchants about TikTok Shop features, best practices, and strategies for driving sales. – Collaborate with cross-functional teams to ensure the accuracy and relevance of educational content and resources. – Gather and analyze merchant feedback to continuously improve educational programs and materials. – Track and report on the effectiveness of educational initiatives and their impact on merchant performance. Qualifications Minimum Qualifications – Bachelor’s Degree or above, 2-4 year experience in education, training, or merchant support, preferably in an e-commerce or social media context. – Good data sense, ability to deal with complex business analysis and intelligence in defining opportunities. – Ability to create engaging and informative educational content. – Strong organisational skills and attention to detail. – Strong communication and interpersonal skills in English. – Advanced Excel Preferred Qualifications – Result-oriented and hands-on – Fast learner and self-starter, highly entrepreneurial, ability to thrive in an ambiguous environment, embrace changes and persevere in face of challenges. About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok\’s global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Inspiring creativity is at the core of TikTok\’s mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy – a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We\’re resilient and embrace challenges as they come. By constantly iterating and fostering an \”Always Day 1\” mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us. Diversity & Inclusion TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Sales and Business Development Industries Technology, Information and Internet Referrals increase your chances of interviewing at TikTok by 2x Sign in to set job alerts for “Seller” roles. 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TikTok Shop - Seller Education & Seller Communication Manager, Europe employer: TikTok
Contact Detail:
TikTok Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land TikTok Shop - Seller Education & Seller Communication Manager, Europe
✨Tip Number 1
Familiarise yourself with TikTok's features and tools, especially those related to seller education and communication. Understanding how these work will help you demonstrate your knowledge during interviews and show that you're ready to hit the ground running.
✨Tip Number 2
Engage with TikTok's community by participating in relevant discussions on social media platforms. This will not only enhance your understanding of seller needs but also showcase your proactive approach to potential employers.
✨Tip Number 3
Network with professionals in the e-commerce and social media sectors. Attend industry events or webinars to connect with people who can provide insights into the role and potentially refer you to opportunities at TikTok.
✨Tip Number 4
Stay updated on trends in e-commerce and social media marketing. Being knowledgeable about current strategies and tools will allow you to speak confidently about how you can contribute to TikTok Shop's goals during interviews.
We think you need these skills to ace TikTok Shop - Seller Education & Seller Communication Manager, Europe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in education, training, or merchant support, especially in e-commerce or social media contexts. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for seller education and communication. Mention specific strategies you would employ to grow sellers on TikTok Shop and how your previous experiences align with these goals.
Showcase Your Data Skills: Since the role requires good data sense, include examples of how you've used data analysis in past roles to drive results. This could be through educational programmes or sales initiatives that you've managed.
Highlight Communication Skills: Emphasise your strong communication and interpersonal skills. Provide examples of how you've effectively communicated complex information to diverse audiences, particularly in an educational context.
How to prepare for a job interview at TikTok
✨Showcase Your Educational Content Skills
Since the role involves developing educational materials, be prepared to discuss your experience in creating engaging content. Bring examples of past work or ideas for how you would approach this task at TikTok.
✨Demonstrate Your Communication Prowess
Effective communication is key in this role. Highlight your experience with various channels like social media and email. Be ready to explain how you've successfully communicated complex information to diverse audiences.
✨Emphasise Your Analytical Abilities
The job requires a good data sense and the ability to analyse merchant feedback. Prepare to discuss how you've used data to inform decisions or improve educational initiatives in previous roles.
✨Exhibit Your Organisational Skills
With responsibilities like organising workshops and tracking educational initiatives, strong organisational skills are essential. Share specific examples of how you've managed multiple projects or events simultaneously.
