At a Glance
- Tasks: Lead the growth of creator agencies in the UK TikTok Shop ecosystem.
- Company: Join TikTok's innovative team shaping the future of social commerce.
- Benefits: Competitive salary, flexible work options, and opportunities for professional development.
- Other info: Dynamic role with excellent career growth potential in a fast-paced environment.
- Why this job: Make a real impact in the booming creator economy with TikTok.
- Qualifications: 3+ years in consulting or e-commerce, strong analytical and problem-solving skills.
The predicted salary is between 60000 - 80000 € per year.
About Team
Join our TikTok Shop Partnership (TSP) team as we shape the future of social commerce. This team is responsible for incubating and scaling creator agencies (CAP/TAP) in the UK TikTok Shop ecosystem, with the mandate to build a healthy, high‑quality agency supply that powers sustainable creator and GMV growth.
About the role
The successful candidate will own the strategy, sourcing, onboarding, and incubation of creator agencies in the UK market. The role requires both strategic agency design and hands‑on operational execution to take agencies from initial onboarding to scaled, self‑sufficient growth.
Responsibilities
- Agency incubation (0 → 1): Source, recruit, and incubate new creator agencies in the UK market. Build the end‑to‑end agency onboarding playbook from scratch, including selection criteria, ramp‑up programs, and milestone‑based incentives.
- Healthy supply growth: Expand the healthy agency supply pool by identifying high‑potential agencies, structuring tiered growth paths, and ensuring sustainable creator output across performance dimensions (creator productivity, GMV contribution, content quality, retention).
- Agency capability building (1 → N): Design and deliver structured enablement programs — including operational playbooks, content frameworks, platform tool training, policy consultation, and community management — to accelerate agency maturity and reduce time‑to‑scale.
- Strategy & growth design: Define UK‑specific creator agency growth strategy aligned with TTS business priorities. Identify scalable opportunities, set clear OKRs and prioritisation frameworks, and translate strategy into executable operating plans.
- Cross‑functional collaboration: Work closely with category, product, policy, training, and creator ops teams to unlock agency‑side blockers, secure resource support, and drive joint initiatives.
- Performance monitoring & optimisation: Continuously track agency onboarding funnel, creator activation, GMV output, and supply health metrics. Use data‑driven insights to iterate on incubation playbooks and improve agency ROI.
Qualifications
Minimum Qualifications
- 3+ years in consulting, strategy, data‑driven operations, or e‑commerce ecosystem roles.
- Strong understanding of creator/merchant growth logic, business models, and e‑commerce operational processes.
- Solid analytical skills and structured problem‑solving ability, strong sense of data.
- Self‑driven, structured, and adaptable, with the ability to independently manage complex projects in a fast‑paced environment.
- Goal‑oriented with strong execution and cross‑functional collaboration skills.
Preferred Qualifications
- Experience with e‑commerce service providers, MCNs, creator agencies, or platform ecosystems is a plus.
- In‑depth understanding of the UK creator economy and TikTok ecosystem; existing relationships with UK creator agencies a strong plus.
- Prior experience scaling agency networks (recruitment + incubation + retention) at a content platform or marketplace.
- Strong communication skills across audiences — from agency principals to internal leadership.
- Comfort with both strategic narrative‑building and operational rigor.
TikTok Shop - Partner Operations, Creator Agency Manager employer: TikTok
Join TikTok Shop's dynamic Partnership team, where innovation meets opportunity in the heart of the UK's thriving social commerce landscape. As a creator agency manager, you'll benefit from a collaborative work culture that prioritises employee growth and development, offering unique opportunities to shape the future of e-commerce while working alongside industry leaders. With a focus on strategic agency incubation and performance optimisation, TikTok Shop provides a stimulating environment that encourages creativity and impactful contributions.
StudySmarter Expert Advice🤫
We think this is how you could land TikTok Shop - Partner Operations, Creator Agency Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the TikTok and e-commerce space. Attend events, join online forums, and don’t be shy to slide into DMs. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your understanding of creator agencies and social commerce. This will not only demonstrate your expertise but also give you something tangible to discuss during interviews.
✨Tip Number 3
Prepare for the interview by researching TikTok's current strategies and trends in the creator economy. Bring insights and ideas to the table that show you’re not just a candidate, but someone who can contribute to their growth.
✨Tip Number 4
Apply through our website! We love seeing candidates who are genuinely interested in joining us at StudySmarter. Tailor your application to reflect how your experience aligns with the role and the company’s mission.
We think you need these skills to ace TikTok Shop - Partner Operations, Creator Agency Manager
Some tips for your application 🫡
Show Your Passion for Social Commerce:When you're writing your application, let us see your enthusiasm for social commerce and the TikTok ecosystem. Share any relevant experiences or projects that highlight your understanding of creator agencies and how they can thrive in this space.
Tailor Your Application:Make sure to customise your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. We want to see how your background aligns with our needs, so don’t be shy about showcasing your relevant achievements!
Be Data-Driven:Since this role involves a lot of analytical work, include examples of how you've used data to drive decisions in your previous roles. We love candidates who can demonstrate their ability to use insights to optimise performance and growth.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at TikTok
✨Know Your TikTok Shop Inside Out
Before the interview, dive deep into TikTok Shop's ecosystem. Understand how creator agencies operate within it and be ready to discuss specific strategies for agency incubation and growth. This shows your genuine interest and helps you stand out.
✨Showcase Your Analytical Skills
Prepare examples that highlight your analytical abilities. Discuss how you've used data-driven insights in past roles to optimise operations or improve performance. This is crucial for a role that requires monitoring metrics and making data-informed decisions.
✨Demonstrate Cross-Functional Collaboration
Think of instances where you've successfully collaborated with different teams. Be ready to share how you navigated challenges and secured resources to drive initiatives. This will illustrate your ability to work effectively across various functions.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you'd handle specific situations related to agency onboarding or scaling. Practice articulating your thought process and decision-making steps clearly. This will help you convey your strategic mindset and operational execution skills.
