At a Glance
- Tasks: Manage fashion merchants and drive growth in e-Commerce logistics.
- Company: Join TikTok, a leading platform for creativity and innovation.
- Benefits: Competitive salary, diverse team, and opportunities for personal growth.
- Other info: Embrace challenges and grow in a fast-paced, inclusive environment.
- Why this job: Be part of a dynamic team shaping the future of e-Commerce.
- Qualifications: Bachelor’s degree, 3+ years in account management, and fluent in English and Chinese.
The predicted salary is between 40000 - 50000 £ per year.
Discover a career that energizes and excites you every day.
About the Team
TikTok Shop is a service which aims to help the growth of the e-Commerce industry, which has seen tremendous growth in recent years. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-Commerce experience to our users. We are looking for passionate and talented people to join our logistics operations team.
Responsibilities
- Manage a portfolio of fashion merchants and drive FBT adoption, usage, and long-term growth.
- Build strong relationships with merchants by understanding their business needs, addressing operational challenges, and providing strategic recommendations.
- Support merchants with day-to-day FBT operations, including enquiries, inventory planning, inbound shipments, billing, and issue resolution.
- Identify opportunities to onboard new Fashion merchants by pitching the FBT value proposition and overcoming adoption barriers.
- Gather merchant feedback, identify operational gaps, and work with cross-functional teams to improve products and processes.
Qualifications
Minimum Qualification(s)
- Bachelor’s degree or equivalent qualifications demonstrating business/Marketing understanding and ability to think analytically;
- 3+ years of experience in Account Management, Business Development, Sales, or a related commercial role.
- Experience working with e-Commerce merchants.
- Data-driven with strong analytical skills and experience using Excel or similar tools.
- English + Chinese (written and spoken). Fluent communication is required to better communicate with Chinese merchants and vendors day to day.
Preferred Qualification(s)
- Experience working with e-Commerce merchants in Fashion, logistics, fulfilment, or marketplace operations.
- Self-motivated, results-oriented, and able to manage multiple priorities in a fast-paced environment.
- Excellent stakeholder management, communication, and problem-solving skills.
- Strong understanding of e-Commerce fulfilment, supply chain, or logistics operations.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.
TikTok Shop - Fashion Seller Growth Manager, FBT Logistics (Chinese Speaker) employer: TikTok
At TikTok, we pride ourselves on being an exceptional employer in Greater London, offering a vibrant and inclusive work culture that celebrates diversity and creativity. Our employees benefit from extensive growth opportunities, including workshops and mentorship programmes, designed to enhance their skills and career progression. Join us to be part of a dynamic team that values unique perspectives and fosters meaningful relationships within the livestream ecosystem.
StudySmarter Expert Advice🤫
We think this is how you could land TikTok Shop - Fashion Seller Growth Manager, FBT Logistics (Chinese Speaker)
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like TikTok are looking for when hiring for a TikTok Shop - Fashion Seller Growth Manager, FBT Logistics (Chinese Speaker).
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to TikTok for the TikTok Shop - Fashion Seller Growth Manager, FBT Logistics (Chinese Speaker), a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at TikTok as a TikTok Shop - Fashion Seller Growth Manager, FBT Logistics (Chinese Speaker), rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out TikTok’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a TikTok Shop - Fashion Seller Growth Manager, FBT Logistics (Chinese Speaker).
We think you need these skills to ace TikTok Shop - Fashion Seller Growth Manager, FBT Logistics (Chinese Speaker)
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at TikTok, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with TikTok's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at TikTok. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at TikTok
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that TikTok uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at TikTok. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
