At a Glance
- Tasks: Engage in impactful projects, conduct research, and influence CRM strategies for TikTok's advertising growth.
- Company: Join TikTok, the leading platform for short-form mobile video, with a vibrant and diverse culture.
- Benefits: Gain real-world experience, develop practical skills, and enjoy a dynamic work environment.
- Other info: Applications are reviewed on a rolling basis, so apply early to secure your spot!
- Why this job: Be part of a creative team driving innovation and making a real impact in the digital landscape.
- Qualifications: Strong problem-solving skills, excellent communication, and a self-starter attitude are essential.
The predicted salary is between 22500 - 27500 £ per year.
The Global Monetization Strategy & Operations (MSO) organization is essential to enabling TikTok's advertising business growth. We partner with business leaders in strategy setting and insights, revenue planning, sales & client incentive policy-making, driving operational effectiveness in tooling and sales processes, and ensuring productive and fruitful partnerships cross-functionally.
The Systems Strategy and Operations (SSO) team is a part of the Monetization Strategy and Operations (MSO) organization at TikTok. We are looking for a Product Marketing Intern to represent the business needs related to our CRM in Europe, work with global counterparts to advocate for solutions, and own the successful GTM of product launches. This is a highly cross-functional role that will require working seamlessly with Sales, MSO and Product. The role is based in London.
As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests. Applications will be reviewed on a rolling basis - we encourage you to apply early.
Responsibilities
- Conduct inbound research to understand, evaluate, and prioritize business requirements in the region.
- Influence the CRM roadmap to align to regional business strategy.
- Design outbound (GTM) activities for new product launches, determine and track success metrics, and assume responsibility for the adoption of new solutions.
- Analyze data to build business cases for new features and to determine the success of new product rollouts.
- Act as the primary point of contact for CRM-related communications, including status updates, issue resolution, and stakeholder management.
- Serve as a subject matter expert by providing consultations and best practice support for the effective use of our CRM system (e.g. host learning sessions).
Qualifications
- Superior problem solving skills and high attention to detail, including the ability to thoroughly structure a complex business problem, identify the root problem, analyze data and recommend solutions.
- Strong verbal and written communication skills.
- Excellent collaboration skills including managing cross-functional stakeholders and influencing colleagues of varied levels of seniority.
- Self-starter with excellent time management skills who is capable of delivering on goals with minimal supervision.
- Comfort with ambiguity and a cross-cultural environment, able to quickly adapt in a changing environment, and a fast learner able to quickly cultivate an in-depth knowledge of new business areas.
- Knowledge of the digital advertising landscape is a plus.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an 'Always Day 1' mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
System Strategy & Operations Project Intern (MSO) - 2026 Start (BS/MS) employer: TikTok
At TikTok, we pride ourselves on being an exceptional employer in Greater London, offering a vibrant and inclusive work culture that celebrates diversity and creativity. Our employees benefit from extensive growth opportunities, including workshops and mentorship programmes, designed to enhance their skills and career progression. Join us to be part of a dynamic team that values unique perspectives and fosters meaningful relationships within the livestream ecosystem.
StudySmarter Expert Advice🤫
We think this is how you could land System Strategy & Operations Project Intern (MSO) - 2026 Start (BS/MS)
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for TikTok and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like TikTok are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with TikTok on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at TikTok. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace System Strategy & Operations Project Intern (MSO) - 2026 Start (BS/MS)
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit TikTok. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of TikTok:Show us that you’ve done your homework! In your application, briefly mention what you admire about TikTok’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at TikTok
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at TikTok will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At TikTok, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
