Senior Physical Security System Engineer

Senior Physical Security System Engineer

TikTok is the leading destination for short‑form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok\’s global headquarters are in Los Angeles and Singapore, with additional offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Responsibilities

• Provide technical support to users, document system issues reported, analyse & identify root‑cause, recommend solutions, fix issues, provide status updates to users, and provide periodical incident reports & updates to management.
• Develop SQL database open connectivity; give guidance to internal R&D teams on integration between internal applications and security systems.
• Coordinate with security system vendors to ensure outstanding issues raised by internal R&D teams are addressed by vendors in a timely manner; document issues and provide status updates to management on a periodic basis.
• Act as the primary point‑of‑contact to the security system vendor; attend periodic meetings with the vendor as required.
• Perform periodic system health checks to ensure safe, stable and efficient operation of the security system on a global basis.
• Perform application & system upgrades based on vendor recommendations to maintain standard operation; enhance existing software capabilities, and develop direct system testing and validation procedures.

Minimum Qualifications

• Studied in Computer Science, Information Technology, Programming & Systems Analysis, or Science.
• Experienced in one or more programming languages, such as scripting in Shell and Python, and SQL.
• Experienced in design, build, and maintain large‑scale distributed applications & systems or have experience in databases, operating systems, and servers management & maintenance.

Preferred Qualifications

• Highly self‑motivated, proactive in identifying problems, and promote continuous development and progress of related projects.
• Lenel physical security related applications & systems certified/trained.

About TikTok

TikTok is the leading destination for short‑form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok\’s global headquarters are in Los Angeles and Singapore, with additional offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok\’s mission. Our innovative product is built to help people authentically express themselves, discover, and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy – a mission we work towards every day. We strive to do great things with great people, lead with curiosity, humility, and a desire to make an impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We\’re resilient, embrace challenges, and foster an “Always Day 1” mindset to achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. We celebrate diverse voices and are committed to creating an environment that reflects the many communities we reach.