At a Glance
- Tasks: Enhance seller experiences on TikTok Shop through impactful projects and data analysis.
- Company: Join TikTok, a leading platform for creativity and connection.
- Benefits: Gain hands-on experience, develop skills, and enjoy a dynamic work environment.
- Other info: Collaborate with diverse teams in a fast-paced, innovative setting.
- Why this job: Make a real impact on sellers' success while exploring your career interests.
- Qualifications: Pursuing a degree with strong analytical and project management skills.
The predicted salary is between 20000 - 30000 £ per year.
The Seller Experience Team is dedicated to enhancing the experience throughout the entire seller journey on TikTok Shop, from onboarding sellers and listing products to addressing violations and appeals, as well as optimizing logistics and providing comprehensive seller and AM education. Our primary objective is to ensure a seamless and efficient process that empowers our sellers to succeed on the platform.
We are looking for talented individuals to join us for an internship from 2026. Internships at TikTok aim to offer students industry exposure and hands‑on experience. As a project intern, you will have the opportunity to engage in impactful short‑term projects that provide you with a glimpse of professional real‑world experience, gain practical skills through on‑the‑job learning in a fast‑paced work environment, and develop a deeper understanding of your career interests. Applications will be reviewed on a rolling basis – we encourage you to apply early.
Our team plays a critical role in bridging the gap between sellers, BizOps, and XFN teams. We focus on capturing the seller’s voice and BizOps requests to identify the root causes of key blockers in the seller journey. By developing systematic solutions, we aim to create lasting improvements that benefit our entire seller community. As a member of our team, you will have the opportunity to work on high priority projects, making a tangible impact on our platform’s success. You will collaborate closely with Operations, GNE, Product, and various XFN teams, contributing to strategic solution development and impactful implementation.
- Strategic Solution Development: Prioritize key issues and create and deliver systematic, actionable solutions to improve seller experience. Collaborate closely with XFN teams as sparring partners to ensure cohesive and effective implementation.
- Project Management: Drive and manage the progress of key projects in collaboration with GNE, Product and other XFN teams, ensuring successful implementation.
- Seller Experience Research: Design, implement, and continually refine methodologies to conduct seller experience research to identify and address key blockers and pain points in the seller experience.
- Data Analysis & Metrics Tracking: Monitor, analyze, and interpret key metrics related to seller experience. Use data‑driven insights to recommend and implement actionable improvements.
- Review & Communication: Facilitate preparation of key review meetings and communication to project sponsors to ensure transparency and support decision making.
Qualifications:
- Currently pursuing a Bachelor’s degree or higher.
- Strong strategic thinking to prioritize key issues and to break down the issues for solutions.
- Strong analytical skills with the ability to translate data into actionable insights.
- Experience in project management, preferably in a cross‑functional setting.
- Excellent communication skills for effective collaboration with diverse teams.
Preferred Qualifications:
- Experience working on seller experience / GNE related topics.
- Proficiency in seller research methodologies.
- Ability to thrive in a fast‑paced, dynamic work environment.
- Working on site in London with XFN teams preferred.
By submitting an application for this role, you accept and agree to our global applicant privacy policy.
About TikTok: TikTok is the leading destination for short‑form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok’s global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us: Inspiring creativity is at the core of TikTok’s mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
Diversity & Inclusion: TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. We are passionate about this and hope you are too.
Seller Experience Project Intern (TikTok Shop - Home and Living) 2026 Start (BS/MS) employer: TikTok
At TikTok, we pride ourselves on being an exceptional employer that fosters creativity and innovation in a dynamic work environment. Our Seller Experience Project Intern role offers invaluable hands-on experience, allowing you to engage in impactful projects while collaborating with diverse teams in our vibrant London office. With a strong commitment to employee growth and a culture of inclusivity, TikTok empowers you to develop your skills and make a meaningful impact on the seller community.
StudySmarter Expert Advice🤫
We think this is how you could land Seller Experience Project Intern (TikTok Shop - Home and Living) 2026 Start (BS/MS)
✨Tip Number 1
Get to know TikTok Shop inside out! Familiarise yourself with the seller journey and think about how you can enhance it. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current or former interns and employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the internship. We all love a good chat!
✨Tip Number 3
Show off your analytical skills! Prepare to discuss how you've used data to solve problems in past projects. Bring examples to the table that demonstrate your ability to turn insights into action – it’s what we’re all about!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, applying early can give you a leg up since we review applications on a rolling basis. Get in there!
We think you need these skills to ace Seller Experience Project Intern (TikTok Shop - Home and Living) 2026 Start (BS/MS)
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the Seller Experience role shine through. We want to see how excited you are about enhancing seller journeys and making a real impact on TikTok Shop!
Tailor Your Application:Make sure to customise your CV and cover letter to highlight relevant experiences that align with the responsibilities mentioned in the job description. We love seeing how your skills can contribute to our team!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to communicate your ideas and experiences. We appreciate clarity, especially when it comes to understanding your qualifications!
Apply Early!:Remember, applications are reviewed on a rolling basis, so don’t wait until the last minute! We encourage you to apply early through our website to increase your chances of standing out.
How to prepare for a job interview at TikTok
✨Know the Seller Experience Inside Out
Before your interview, dive deep into understanding the seller journey on TikTok Shop. Familiarise yourself with the onboarding process, common seller pain points, and how the team addresses them. This knowledge will show your genuine interest and help you discuss how you can contribute to enhancing the seller experience.
✨Showcase Your Analytical Skills
Since the role requires strong analytical skills, prepare to discuss any relevant projects or experiences where you've used data to drive decisions. Bring examples of how you've translated data into actionable insights, as this will demonstrate your ability to tackle key issues effectively.
✨Highlight Project Management Experience
Be ready to talk about your project management experience, especially in cross-functional settings. Share specific examples of how you've driven projects to success, collaborated with diverse teams, and managed timelines. This will illustrate your capability to handle the responsibilities of the internship.
✨Prepare Questions for Your Interviewers
Interviews are a two-way street, so come prepared with thoughtful questions about the team, ongoing projects, and the seller experience strategy. This not only shows your enthusiasm but also helps you gauge if the role aligns with your career interests and aspirations.
