Seller Experience Graduate (TikTok Shop) - 2026 Start (BS/MS)
Seller Experience Graduate (TikTok Shop) - 2026 Start (BS/MS)

Seller Experience Graduate (TikTok Shop) - 2026 Start (BS/MS)

London Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join TikTok's Seller Experience Team to enhance seller journeys and optimise logistics.
  • Company: TikTok is a leading platform for short-form mobile video, inspiring creativity globally.
  • Benefits: Enjoy opportunities for growth, collaboration, and a vibrant work culture in London.
  • Why this job: Make a real impact on sellers' success while working in a dynamic, innovative environment.
  • Qualifications: Recent graduates with strong analytical skills and project management experience are encouraged to apply.
  • Other info: Applications are reviewed on a rolling basis; apply early to secure your spot!

The predicted salary is between 28800 - 43200 £ per year.

Seller Experience Graduate (TikTok Shop) – 2026 Start (BS/MS)

Join to apply for the Seller Experience Graduate (TikTok Shop) – 2026 Start (BS/MS) role at TikTok

Seller Experience Graduate (TikTok Shop) – 2026 Start (BS/MS)

Join to apply for the Seller Experience Graduate (TikTok Shop) – 2026 Start (BS/MS) role at TikTok

Get AI-powered advice on this job and more exclusive features.

Responsibilities

The Seller Experience Team is dedicated to enhancing the experience throughout the entire seller journey on TikTok Shop, from onboarding sellers and listing products to addressing violations and appeals, as well as optimizing logistics and providing comprehensive seller and AM education. Our primary objective is to ensure a seamless and efficient process that empowers our sellers to succeed on the platform.

Responsibilities

The Seller Experience Team is dedicated to enhancing the experience throughout the entire seller journey on TikTok Shop, from onboarding sellers and listing products to addressing violations and appeals, as well as optimizing logistics and providing comprehensive seller and AM education. Our primary objective is to ensure a seamless and efficient process that empowers our sellers to succeed on the platform.

Our team plays a critical role in bridging the gap between sellers, BizOps, and XFN teams. We focus on capturing the seller\’s voice and BizOps requests to identify the root causes of key blockers in the seller journey. By developing systematic solutions, we aim to create lasting improvements that benefit our entire seller community.

As a member of our team, you will have the opportunity to work on high priority projects, making a tangible impact on our platform\’s success. You will collaborate closely with Operations,GNE, Product, and various XFN teams, contributing to strategic solution development and impactful implementation.

We are looking for talented individuals to join our team in 2026. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth. Launch your career where inspiration is infinite at TikTok

Successful candidates must be able to commit to an onboarding date by end of year 2026. Please state your availability and graduation date clearly in your resume.

Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates\’ jobs globally. Applications will be reviewed on a rolling basis. We encourage you to apply as early as possible.

Responsibilities

  • Strategic Solution Development: Prioritize key issues and create and deliver systematic, actionable solutions to improve seller experience. Collaborate closely with XFN teams as sparring partners to ensure cohesive and effective implementation (e.g., for onboarding, listing, violation and appeal).
  • Project Management: Drive and manage the progress of key projects in collaboration with GNE, Product and other XFN teams, ensuring successful implementation.
  • Seller Experience Research: Design, implement, and continually refine methodologies to conduct seller experience research to identify and address key blockers and pain points in the seller experience.
  • Data Analysis & Metrics Tracking: Monitor, analyze, and interpret key metrics related to seller experience. Use data-driven insights to recommend and implement actionable improvements.
  • Review & Communication: Facilitate preparation of key review meetings and communication to project sponsors to ensure transparency and support decision making.

Qualifications

Minimum Qualifications:

  • Graduated in 2025 or about to graduate early 2026
  • Strong strategic thinking to prioritize key issues and to break down the issues for solutions.
  • Strong analytical skills with the ability to translate data into actionable insights.
  • Experience in project management, preferably in a cross-functional setting.
  • Excellent communication skills for effective collaboration with diverse teams.

Preferred Qualifications:

  • Experience working on seller experience / GNE related topics.
  • Proficiency in seller research methodologies.
  • Ability to thrive in a fast-paced, dynamic work environment.
  • Working on site in London with XFN teams preferred.

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy

Job Information

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok\’s global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok\’s mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy – a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We\’re resilient and embrace challenges as they come. By constantly iterating and fostering an \”Always Day 1\” mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Seniority level

  • Seniority level

    Internship

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Sales and Business Development

  • Industries

    Entertainment Providers

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Seller Experience Graduate (TikTok Shop) - 2026 Start (BS/MS) employer: TikTok

At TikTok, we foster a vibrant and inclusive work culture that empowers our employees to unleash their creativity and drive impactful change. As a Seller Experience Graduate, you will be part of a dynamic team in London, where you'll have the opportunity to work on high-priority projects, collaborate with diverse teams, and develop your skills in a fast-paced environment. With a commitment to employee growth and a focus on innovation, TikTok offers a unique platform for you to launch your career and make a meaningful impact.
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Contact Detail:

TikTok Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Seller Experience Graduate (TikTok Shop) - 2026 Start (BS/MS)

✨Tip Number 1

Familiarise yourself with TikTok Shop's seller experience. Understanding the seller journey, from onboarding to logistics, will help you demonstrate your knowledge during interviews and show that you're genuinely interested in improving the seller experience.

✨Tip Number 2

Network with current or former employees of TikTok, especially those in the Seller Experience Team. They can provide valuable insights into the company culture and the specific challenges faced by the team, which can help you tailor your approach.

✨Tip Number 3

Stay updated on trends in e-commerce and social media platforms. Being knowledgeable about the latest developments can help you discuss relevant topics during interviews and showcase your strategic thinking skills.

✨Tip Number 4

Prepare to discuss your project management experiences in detail. Since the role involves collaboration with various teams, being able to articulate how you've successfully managed projects in a cross-functional setting will set you apart from other candidates.

We think you need these skills to ace Seller Experience Graduate (TikTok Shop) - 2026 Start (BS/MS)

Strategic Thinking
Analytical Skills
Project Management
Cross-Functional Collaboration
Data Analysis
Seller Experience Research
Communication Skills
Problem-Solving Skills
Metrics Tracking
Adaptability
Attention to Detail
Time Management
Customer-Centric Mindset

Some tips for your application 🫡

Understand the Role: Before applying, make sure to thoroughly read the job description for the Seller Experience Graduate role. Understand the responsibilities and qualifications required, and think about how your skills align with them.

Tailor Your CV: Customise your CV to highlight relevant experiences and skills that match the job requirements. Emphasise any project management experience, analytical skills, and communication abilities that are crucial for this role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for enhancing seller experiences and your understanding of TikTok's mission. Use specific examples from your past experiences to demonstrate your strategic thinking and problem-solving skills.

Highlight Availability: Clearly state your graduation date and availability in your application. This is important as the company is looking for candidates who can commit to an onboarding date by the end of 2026.

How to prepare for a job interview at TikTok

✨Understand the Seller Experience

Familiarise yourself with the seller journey on TikTok Shop. Be prepared to discuss how you can enhance the onboarding process and address common seller pain points, as this will show your genuine interest in the role.

✨Showcase Your Analytical Skills

Since the role requires strong analytical abilities, come prepared with examples of how you've used data to drive decisions or improvements in past projects. Highlight any experience you have with metrics tracking or data analysis.

✨Demonstrate Project Management Experience

Be ready to talk about your project management skills, especially in cross-functional settings. Share specific instances where you successfully managed a project from start to finish, focusing on collaboration and outcomes.

✨Communicate Effectively

Excellent communication is key for this role. Practice articulating your thoughts clearly and concisely. Consider preparing questions that demonstrate your curiosity about the team dynamics and how you can contribute to their goals.

Seller Experience Graduate (TikTok Shop) - 2026 Start (BS/MS)
TikTok
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  • Seller Experience Graduate (TikTok Shop) - 2026 Start (BS/MS)

    London
    Full-Time
    28800 - 43200 £ / year (est.)

    Application deadline: 2027-08-21

  • T

    TikTok

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