TikTok Shop in London seeks a Quality Assurance Program Manager to shape QA strategy, build an execution framework, and design a learning curriculum for the team. You will partner with global groups to elevate CSAT, auditing quality, and coaching compliance.
The role leads improvement projects, analyzes root causes, and drives scalable QA processes across the organization, ensuring timely launches and measurable impact.
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QA Program Manager: Drive Quality & CSAT Excellence employer: TikTok
At TikTok, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As a Global Procurement Manager in London, you will benefit from competitive compensation, comprehensive professional development opportunities, and the chance to work in a vibrant city known for its innovation and creativity. Join us to make a meaningful impact while collaborating with diverse teams across the globe.
