At a Glance
- Tasks: Support strategic programmes and enhance employee experiences in a dynamic corporate environment.
- Company: Join TikTok, a leading platform for creativity and innovation.
- Benefits: Competitive salary, diverse culture, and opportunities for growth and travel.
- Other info: Embrace challenges and grow in a fast-paced, inclusive tech company.
- Why this job: Make an impact on workplace strategy while collaborating with global teams.
- Qualifications: Bachelor’s degree, strong communication skills, and fluency in Mandarin and English.
The predicted salary is between 54000 - 66000 £ per year.
The Corporate Services Policy and Planning team focuses on policy development, research, strategic planning, data analytics and program management. We support the business by elevating and creating unique employee and corporate service experiences, specifically our operational teams. Our team focuses on implementing industry knowledge across our global portfolio, providing specialist advice and business partnerships on multiple projects and innovative ideas. This role will help provide focused support on strategic programmes related to the corporate services and the employee experience, specifically programs related to workplace services, real estate, catering services, physical security, and others.
Responsibilities
- Policy Research, Analysis & Evaluation: Conduct research, evaluation and analysis of policies, regulations and legislation relevant to workplace programme requirements; identify gaps and challenges and propose targeted solutions.
- Policy Development: Support the creation of data and evidence-based policies, guidelines and initiatives to address workplace programme challenges, drive innovation, enhance customer satisfaction, and align with programme requirements and forward-looking industry practices.
- Strategic Planning: Support regional teams in developing strategic plans and frameworks to deliver policy initiatives and interventions with measurable success outcomes.
- Business Partnership & Stakeholder Engagement: Engage, consult and partner cross-functionally with business teams to co-create and propose systemic, sustainable solutions.
- Data Management, Monitoring & Evaluation: Leverage data analysis, insights and before/after models to measure programme success and support development; establish monitoring and evaluation mechanisms to assess policy and intervention impact.
- Consultation & Collaboration: Provide expertise, support and guidance to stakeholders, operation teams and business leaders; leverage industry expertise and resources to propose actionable solutions.
- Project Management: Plan, execute, evaluate and govern cross-functional projects and programs end-to-end.
- Performance Monitoring & Reporting: Establish performance metrics and benchmarks for COE activities; track progress, measure outcomes and prepare management reports.
- Change Management: Lead change and transformation initiatives; provide guidance, support and training to relevant teams.
Qualifications
- Minimum Qualification(s): Bachelor’s degree (BA) or equivalent professional experience.
- Demonstrated strategic mindset with thought leadership capabilities.
- Strong communication, organizational, analytical and problem-solving skills, with proven leadership experience in diverse and multicultural environments.
- Strong project and program management experience, with a track record of delivering for global internal/external audiences within a matrixed organizational structure.
- Full professional proficiency in both English and Mandarin, as the role will collaborate closely with the R&D stakeholders based in China.
- Proficiency in MS Office applications (Word, PowerPoint, Excel, Project).
- Willingness to travel internationally when required.
Preferred Qualification(s):
- Professional experience in workplace operations, real estate, administration, consulting, general business management or related fields.
- Demonstrated ability to drive growth and deliver innovative solutions, with an open mindset toward change and challenges.
- Prior experience in people and vendor management.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.
Program Specialist, Workplace Strategy (Mandarin Speaker) employer: TikTok
At TikTok, we pride ourselves on being an exceptional employer in Greater London, offering a vibrant and inclusive work culture that celebrates diversity and creativity. Our employees benefit from extensive growth opportunities, including workshops and mentorship programmes, designed to enhance their skills and career progression. Join us to be part of a dynamic team that values unique perspectives and fosters meaningful relationships within the livestream ecosystem.
StudySmarter Expert Advice🤫
We think this is how you could land Program Specialist, Workplace Strategy (Mandarin Speaker)
✨Get Involved in Industry Events
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✨Engage in Professional Networks
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✨Showcase Your Leadership Skills
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We think you need these skills to ace Program Specialist, Workplace Strategy (Mandarin Speaker)
Some tips for your application 🫡
Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!
Quantify Your Achievements:Numbers talk, especially in management! When detailing your achievements in your CV or cover letter, don’t just say you improved team performance. Instead, say you boosted productivity by 30% over six months through effective strategy implementation. This makes your application pop and shows us what you can bring to TikTok.
Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of TikTok. Make it personal – we want to get to know you!
Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!
How to prepare for a job interview at TikTok
✨Showcase Your Leadership Style
You’ll want to thoroughly convey your unique approach to leadership. During the interview with TikTok, be ready to share real-life examples of how you've inspired and motivated teams in the past. Think about specific achievements that illustrate your strategic thinking and your ability to drive results.
✨Brush Up on Management Theories
Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at TikTok, especially in the specific context of the challenges they’re currently facing.
✨Craft Your Vision for the Company
Since this is a full-time leadership role, spending time thinking about your vision for TikTok could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.
✨Emphasise Team Dynamics and Culture
In corporate leadership, team dynamics and organisational culture are everything. Be ready to discuss how you've fostered a positive work environment in previous roles. Bring up examples of how you've managed diverse teams effectively—this will resonate well at TikTok as they’re likely seeking a candidate who can enhance their workplace culture.
