Procurement Manager - Global Contingent Workforce Category - London

Responsibilities

The Procurement function is responsible for delivering high-quality purchasing solutions and building a global platform for procurement resources. Through effective supplier selection, performance management, and governance of procurement activities, the team aims to enhance efficiency, cost optimisation, and compliance across the organisation, while supporting a sustainable business environment. This role is responsible for managing the end-to-end procurement lifecycle for the contingent workforce category (including Business Process Outsourcing and Third-Party Associates under the Human Resources & Management umbrella) across EMEA, APAC, and the Americas.

Partner closely with internal stakeholders to consolidate business requirements, optimise procurement processes, and provide strategic guidance across business units. The role requires a strong focus on driving efficiency, cost-effectiveness, and operational excellence at scale. Develop and implement category and sub-category strategies for the contingent workforce, using data-driven insights (e.g. supplier spend, workforce size, cost structures, and performance metrics). Lead end-to-end procurement activities, including demand analysis, solution design, supplier sourcing, commercial negotiations, and contract execution. Drive cost optimisation and ensure alignment with category strategies, governance standards, and risk management frameworks throughout the procurement lifecycle. Manage supplier relationships end-to-end, including selection, onboarding, performance evaluation, and continuous development. Conduct market research and benchmarking across the professional services and HR outsourcing sectors to inform procurement strategies and improve supplier ecosystems. Analyse industry trends and procurement data to generate insights, support decision-making, and continuously enhance procurement processes and pricing strategies.

Qualifications

Minimum Qualifications:

• Bachelor’s degree.
• Minimum of 2 years’ procurement experience, with strong negotiation and contract management skills.
• Strong analytical and problem-solving skills, with the ability to identify root causes and communicate insights clearly and concisely.
• Proven data analysis capabilities, with awareness of emerging technologies (e.g. AI); pragmatic, low-ego approach, with a proactive and continuous learning mindset.
• Excellent communication and stakeholder management skills, with the ability to collaborate effectively across teams and negotiate with suppliers.
• Fluency in written and spoken Chinese is needed to manage partners and stakeholders in the Chinese market.
• Willing to work fully on-site.

Experience in indirect procurement category management, particularly within HR outsourcing or contingent workforce categories. Understanding of supplier markets and labour regulations across multiple geographies. Prior experience working in a global organisation.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an 'Always Day 1' mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.