At a Glance
- Tasks: Conduct UX research to enhance e-Commerce experiences on TikTok.
- Company: Join TikTok, a leading platform for creativity and innovation.
- Benefits: Competitive salary, diverse team, and opportunities for growth.
- Other info: Dynamic environment with endless learning opportunities and a focus on diversity.
- Why this job: Make a real impact in the booming e-Commerce space with your insights.
- Qualifications: 1+ years in UX Research and a passion for user experiences.
The predicted salary is between 57692 - 70512 £ per year.
Responsibilities
The e-Commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.
With millions of loyal users globally, we believe Tik Tok is an ideal platform to deliver a brand new and better e-Commerce experience to our users.
We aim to bring discovery, inspiration, and joy back to shopping by making Tik Tok the commerce channel of choice for merchants, creators, and affiliates.
With millions of loyal users globally, we believe Tik Tok is an ideal platform to deliver a brand new and better e-Commerce experience to our users.
We are looking for passionate and talented people to join our product and operations team, to build an e-Commerce ecosystem that is innovative, secure and intuitive for our users and brands.
In this role, you will
- Conduct research to identify product and business opportunities and execute independent studies on multiple aspects of user experiences.
- Collect and analyze user behavior through user interviews, field visits, ethnography, surveys, benchmark studies, server logs, and online experiments (A/B testing).
- Work closely with Product, Engineering, Algorithm, and Operations teams to prioritize research opportunities in a fast-paced, rapidly changing environment.
- Understand and incorporate technical and business requirements into research.
- Advocate research findings to diverse audiences through written reports and presentations.
Qualifications
- Minimum Qualification(s)
- 1+ years of experience in UX Research, with experience utilizing or understanding various research methods (e. g., usability studies, contextual inquiry, surveys, etc.).
- Relevant research experience in exploring end-to-end user journeys, user behaviors, or problem-solving within a business context.
- A proactive fast learner with a strong sense of ownership over assigned projects.
- Ability to solve problems using data and bring creative, out-of-the-box thinking to the team.
- Passionate about contributing to and building an outstanding and industry-leading design and research community.
- Preferred Qualification(s)
- Passionate about e-Commerce business, products, and user experiences.
- Strong interest or experience in translating user insights into actionable recommendations that drive real-world business and product changes.
- Comfortable working in a fast-paced environment and navigating open-ended problems.
- About Tik Tok
Tik Tok is the leading destination for short-form mobile video.
At Tik Tok, our mission is to inspire creativity and bring joy.
Tik Tok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of Tik Tok's mission.
Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible.
Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people.
We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company.
Every challenge is an opportunity to learn and innovate as one team.
We're resilient and embrace challenges as they come.
By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users.
When we create and grow together, the possibilities are limitless.
Join us.
Diversity & Inclusion
Tik Tok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives.
Our platform connects people from across the globe and so does our workplace.
At Tik Tok, our mission is to inspire creativity and bring joy.
To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.
We are passionate about this and hope you are too.
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UX Researcher - Global E-Commerce (UK) in London employer: TikTok
At TikTok, we pride ourselves on being an exceptional employer in Greater London, offering a vibrant and inclusive work culture that celebrates diversity and creativity. Our employees benefit from extensive growth opportunities, including workshops and mentorship programmes, designed to enhance their skills and career progression. Join us to be part of a dynamic team that values unique perspectives and fosters meaningful relationships within the livestream ecosystem.
StudySmarter Expert Advice🤫
We think this is how you could land UX Researcher - Global E-Commerce (UK) in London
✨Show Off Your Portfolio
In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.
✨Get Involved in Design Communities
Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.
✨Tailor Your Applications
When you find a role that excites you, like the one at TikTok for a UX Researcher - Global E-Commerce (UK), make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!
✨Leverage Social Media
Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like TikTok before they go live!
We think you need these skills to ace UX Researcher - Global E-Commerce (UK) in London
Some tips for your application 🫡
Showcase Your Design Process:When you're applying for a UX/UI Design role like UX Researcher - Global E-Commerce (UK) at TikTok, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!
Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work TikTok does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.
Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to TikTok. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.
Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at TikTok.
How to prepare for a job interview at TikTok
✨Show Off Your Portfolio
When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with TikTok, be prepared to discuss your design decisions and how they solve specific user problems.
✨Prepare for Design Challenges
Expect to face some practical design tasks during your interview. TikTok might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!
✨Know the Tools of the Trade
Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at TikTok!
✨Show Passion for User Experience
In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what TikTok is looking for.
