Overview
In this role, you will lead quality initiatives for content moderation on the TikTok Live platform, blending human labeling with AI/ML to uphold content standards at scale. You will train models, analyze moderation data, and coordinate with cross-functional teams to resolve complex cases and improve processes. The position offers a chance to shape model-reinforcement workflows and drive continuous improvement in ecosystem health across regions, including Russian-speaking markets. You’ll work closely with BPO partners to benchmark quality and deliver actionable insights.
Responsibilities
- Oversee quality initiatives for content moderation across BPO teams
- Support setup, onboarding, and training of new BPO teams
- Manage policy clarifications, calibrations, and arbitration processes
- Analyze BPO performance to identify knowledge gaps and systemic issues
- Handle content labeling for specific queues per cross-functional requirements
- Analyze labeled content to identify trends and provide actionable insights
- Train AI models using large labeled datasets to improve decision accuracy
- Support data preparation, cleaning, and structuring for model training
- Improve model accuracy via testing and fine-tuning; assist in highlighting gaps in LLM decision making
- Analyze moderation and labeling data to derive trends for impact analysis and solution planning
- Maintain quality artifacts for content moderation and propose technical solutions to enhance outputs
Key requirements
- Bachelor in Business, Data Science, Computer Science, Information Technology, Communications, or a related field
- 3+ years of AI data operation or related analytics experience
- Proficiency in Excel, Tableau, Power BI or equivalent
- Basic understanding of machine learning concepts and LLMs
- Strong ability to analyze complex datasets and extract actionable insights
- Fluency in English; proficiency in Russian is also required for regional monitoring
- strong analytical thinking
- high ownership
- cross-functional collaboration
- data analysis
- data visualization (Excel, Tableau, Power BI)
- machine learning basics
TikTok LIVE - AI Data Operation Specialist (Russian Speaking) in London employer: TikTok
At TikTok, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As a Global Procurement Manager in London, you will benefit from competitive compensation, comprehensive professional development opportunities, and the chance to work in a vibrant city known for its innovation and creativity. Join us to make a meaningful impact while collaborating with diverse teams across the globe.
