At a Glance
- Tasks: Analyse data to enhance user experience and ensure marketplace safety.
- Company: Join TikTok, a leading platform for creativity and connection.
- Benefits: Competitive salary, diverse team culture, and opportunities for growth.
- Other info: Collaborate with global teams and embrace challenges in a dynamic workplace.
- Why this job: Make a real impact in a fast-paced tech environment while developing your analytical skills.
- Qualifications: 2+ years in strategy or business analysis; strong data skills required.
The predicted salary is between 50000 - 60000 € per year.
Responsibilities
About the Team: TikTok Shop Governance and Experience is a global team responsible for ensuring our marketplace is safe and trustworthy for not only users, but also sellers and creators. We continuously improve user experience through optimizing policies, rules, products and systems.
Business Planning: The Business Planning team partners with regional operations, global functions and middle platform teams in achieving GNE targets. We develop appropriate metrics systems to monitor overall performance, bring in data‑based analytics for critical decision making and contribute strategic insights on best practices and innovations to tackle some of the toughest challenges.
Planning and Analytics: The Planning and Analytics team sets business targets (incl. budgets), tracks performance and proactively identifies potential issues and risks through developing and iterating metrics systems. Meanwhile, the team also engages with cross‑functional teams in solving priority challenges by bringing in data‑based insights.
Monitoring & Performance Tracking: Conduct in‑depth data analysis to monitor business performance against key metrics and KPIs. Track progress toward strategic objectives and assess budget utilization. Identify and synthesize insights on business highlights, risks, and performance gaps.
Strategic Planning & Problem Solving: Perform deep‑dive research and benchmarking to validate key assumptions supporting goal setting, budgeting, and strategic initiatives. Support planning processes by providing data‑backed recommendations to address critical business challenges.
Innovation & Continuous Improvement: Support the (re)definition and iteration of key metrics as the business evolves. Deliver tailored analyses and insights to enable faster, smarter decision‑making and continuous optimization.
Cross‑Functional Collaboration: Partner closely with cross‑functional teams (e.g., Data Science, Governance operations and strategy members from other regions) to inform strategy and process optimization. Help teams elevate their strategic thinking and execution to achieve the next level of impact.
Stakeholder Communication: Communicate changes in metrics and analysis insights to cross‑functional teams, influence decision‑making and actions through clear and candid verbal and written messaging.
Qualifications
Minimum Qualifications:
- 2+ years of experience in strategy/consulting or 3+ years in business analysis, or data analytics role;
- Strong data analysis capability with hands‑on experience required, SQL skills is highly preferable, advanced proficiency in Excel (e.g., modeling, complex formulas, scenario analysis) is required;
- Solid understanding of common statistical and analytical methodologies;
- Demonstrated structured and logical thinking, with a strong ability to extract key insights from complex data;
- Excellent problem‑solving skills, with a proactive, ownership‑driven mindset and the ability to work independently in ambiguous environments;
- Strong learning agility and ability to quickly understand new domains, business models, and governance frameworks.
Preferred Qualifications:
- Prior experience in consulting and/or strategy‑focused roles is strongly preferred;
- Experience in tech or e‑commerce–related projects is a plus;
- Experience in e‑commerce governance, user experience governance, trust & safety, or social media governance;
- Experience with R/Python and BI or data visualization tools is a plus.
About TikTok
TikTok is the leading destination for short‑form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy – a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an 'Always Day 1' mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. We are passionate about this and hope you are too.
Strategy Analyst, Governance and Experience - TikTok Shop in London employer: TikTok
At TikTok, we pride ourselves on being an exceptional employer that fosters a culture of creativity, collaboration, and continuous growth. As a Strategy Analyst in our Governance and Experience team, you'll be part of a dynamic environment where your insights will directly influence the safety and trustworthiness of our marketplace. With opportunities for professional development, a commitment to diversity and inclusion, and a mission that inspires joy and creativity, TikTok offers a unique workplace where every challenge is an opportunity to innovate and make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Strategy Analyst, Governance and Experience - TikTok Shop in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at TikTok, especially those in the Governance and Experience team. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by diving deep into TikTok's mission and values. Show us how your skills align with their goals, especially around user experience and data analytics. We love candidates who are passionate about what we do!
✨Tip Number 3
Practice your problem-solving skills! Be ready to tackle case studies or analytical questions during interviews. We want to see how you think on your feet and approach complex challenges.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the TikTok family!
We think you need these skills to ace Strategy Analyst, Governance and Experience - TikTok Shop in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Strategy Analyst role. Highlight your experience in data analysis and strategic planning, and show how your skills align with our mission at TikTok Shop.
Show Off Your Data Skills:Since this role requires strong data analysis capabilities, don’t shy away from showcasing your SQL and Excel skills. Include specific examples of how you've used these tools to drive insights and decision-making in your previous roles.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language to communicate your experiences and achievements, making it easy for us to see your potential fit for the team.
Apply Through Our Website:We encourage you to apply directly through our website. This way, you’ll ensure your application gets to the right people and stands out in our system. Plus, it’s super easy!
How to prepare for a job interview at TikTok
✨Know Your Data
As a Strategy Analyst, you'll be diving deep into data analysis. Brush up on your SQL skills and Excel proficiency before the interview. Be ready to discuss how you've used data to drive decisions in past roles, and think of specific examples where your insights led to tangible improvements.
✨Understand TikTok's Mission
Familiarise yourself with TikTok's mission to inspire creativity and bring joy. Think about how this aligns with the role you're applying for. Prepare to discuss how you can contribute to creating a safe and trustworthy marketplace while enhancing user experience.
✨Showcase Problem-Solving Skills
The role requires excellent problem-solving abilities. Prepare to share examples of complex challenges you've faced and how you approached them. Highlight your structured thinking and how you extracted key insights from data to inform your strategies.
✨Collaborate and Communicate
Cross-functional collaboration is key in this role. Be prepared to discuss your experience working with different teams and how you effectively communicated insights. Think of instances where your clear messaging influenced decision-making and drove results.
