At a Glance
- Tasks: Enhance seller experiences on TikTok Shop through strategic solutions and impactful projects.
- Company: Join the dynamic TikTok team focused on empowering sellers.
- Benefits: Gain real-world experience, develop skills, and collaborate with diverse teams.
- Other info: Fast-paced environment with opportunities for growth and learning.
- Why this job: Make a tangible impact on seller success while exploring your career interests.
- Qualifications: Pursuing a BS/MS degree with strong analytical and communication skills.
The predicted salary is between 20000 - 30000 £ per year.
Responsibilities
The Seller Experience Team is dedicated to enhancing the experience throughout the entire seller journey on Tik Tok Shop, from onboarding sellers and listing products to addressing violations and appeals, as well as optimizing logistics and providing comprehensive seller and AM education.
Our primary objective is to ensure a seamless and efficient process that empowers our sellers to succeed on the platform.
Our team plays a critical role in bridging the gap between sellers, Biz Ops, and XFN teams.
We focus on capturing the seller's voice and Biz Ops requests to identify the root causes of key blockers in the seller journey.
By developing systematic solutions, we aim to create lasting improvements that benefit our entire seller community.
As a member of our team, you will have the opportunity to work on high priority projects, making a tangible impact on our platform's success.
You will collaborate closely with Operations, GNE, Product, and various XFN teams, contributing to strategic solution development and impactful implementation.
As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience.
You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.
Applications will be reviewed on a rolling basis - we encourage you to apply early.
- Strategic
- Solution
Development: Prioritize key issues and create and deliver systematic, actionable solutions to improve seller experience.
Collaborate closely with XFN teams as sparring partners to ensure cohesive and effective implementation (e. g., for onboarding, listing, violation and appeal).
- Project Management: Drive and manage the progress of key projects in collaboration with GNE, Product and other XFN teams, ensuring successful implementation.
- Seller
Experience
Research: Design, implement, and continually refine methodologies to conduct seller experience research to identify and address key blockers and pain points in the seller experience.
- Data Analysis & Metrics
Tracking: Monitor, analyze, and interpret key metrics related to seller experience.
Use data-driven insights to recommend and implement actionable improvements.
- Review & Communication: Facilitate preparation of key review meetings and communication to project sponsors to ensure transparency and support decision making.
Qualifications
Minimum Qualifications
- Currently pursuing a BS/MS degree
- Strong strategic thinking to prioritize key issues and to break down the issues for solutions.
- Strong analytical skills with the ability to translate data into actionable insights.
- Experience in project management, preferably in a cross-functional setting.
- Excellent communication skills for effective collaboration with diverse teams.
- Preferred Qualifications
- Experience working on seller experience / GNE related topics.
- Proficiency in seller research methodologies.
- Ability to thrive in a fast-paced, dynamic work environment.
- Working on site in London with XFN teams preferred.
- #J-18808-Ljbffr
StudySmarter Expert Advice🤫
We think this is how you could land Seller Experience Project Intern (TikTok Shop) - 2026 Start (BS/MS) in London
✨Get Social with E-commerce Communities
Don't just scroll through your feeds; dive into e-commerce groups on platforms like Facebook and LinkedIn. Join discussions, ask for advice, and connect with industry pros—it’s a fantastic way to showcase your enthusiasm and snag some insider tips on potential internships!
✨Find the Right Events to Attend
Check out local or virtual e-commerce meetups and workshops. These events are goldmines for networking and often host recruitment opportunities. Make sure to have your pitch ready and don’t be shy about introducing yourself to recruiters!
✨Tap into Your Uni's Career Services
If you're still studying, your university’s career services can be your best mate. They often have exclusive listings for internships and can connect you with potential employers in the e-commerce space like TikTok.
✨Showcase Your Passion Online
Start a blog or a social media account where you discuss e-commerce trends or your favourite brands. This not only shows your passion but also helps create a portfolio. Plus, it gives hiring managers a chance to see how you think—super helpful for landing that internship!
We think you need these skills to ace Seller Experience Project Intern (TikTok Shop) - 2026 Start (BS/MS) in London
Some tips for your application 🫡
Show Off Your Analytical Side:In the e-commerce world, being analytical is key. Highlight any experience you have with data analysis or customer behaviour insights in your CV. You could even mention specific tools you've used, like Google Analytics or Excel, to showcase your comfort with data-driven decision-making. Trust us, those numbers matter!
Demonstrate Your Passion for Digital Marketing:Your cover letter is the perfect chance to show your enthusiasm for e-commerce. Talk about any relevant projects, social media campaigns, or marketing courses you've completed. We love to see candidates who are genuinely interested in online shopping trends and consumer behaviour!
Focus on Learning Potential:Since this is an internship, we want to know how eager you are to learn and grow. In your cover letter, mention any specific areas of e-commerce you'd like to explore, like user experience or inventory management. Showing your drive to develop new skills can really set you apart!
Keep it Relevant and Concise:When you're putting together your CV and cover letter, stick to what’s relevant to the e-commerce industry. Tailor your experiences and achievements to align with the role at TikTok. You don’t need to list every job you've ever had; just focus on what will wow us in this internship!
How to prepare for a job interview at TikTok
✨Understand the E-Commerce Landscape
Before your interview with TikTok, dive into the current trends within the e-commerce sector. Familiarise yourself with successful strategies that companies are using, like personalised marketing and user experience optimisation. This knowledge will help you impress by showing that you’re not just a passive candidate, but someone engaged with the market!
✨Get Ready to Talk Tech Tools
E-commerce relies heavily on specific tools like Shopify, Google Analytics, and SEO software. Brush up on these platforms and be prepared to discuss any experience you've had with similar tools. If you’ve worked on any projects or even personal ventures, be ready to showcase them as hands-on experience!
✨Show Your Passion for Learning
As an intern at TikTok, they’ll be looking for someone eager to learn and grow. Be prepared to express why you’re interested in e-commerce and how this internship aligns with your career goals. Highlight any relevant coursework or projects from your studies that could demonstrate your commitment and enthusiasm.
✨Prepare for a Case Study Challenge
In e-commerce interviews, it’s not uncommon to encounter a case study or problem-solving scenario. Think about a few examples where you can analyse customer behaviour or suggest strategies to boost sales. Practising these scenarios beforehand will give you confidence and help you stand out during the interview.
