At a Glance
- Tasks: Lead regional policy development for Trust & Safety in the UK and Ireland.
- Company: Join a dynamic team dedicated to keeping online communities safe.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Collaborate with cross-functional teams and stay ahead of social media trends.
- Why this job: Make a real impact on user safety and community wellbeing.
- Qualifications: 3+ years in policy development with strong knowledge of UK/IE regulations.
The predicted salary is between 56700 - 69300 £ per year.
About the team:
Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community. The Trust & Safety Policy team develops and reviews our community policies to promote a positive and safe environment for all of our users and content creators to enjoy and express themselves.
The Regional Policy team sits within Trust & Safety Policy and acts as the policy ambassador for our markets, representing global Community Guidelines to regional stakeholders and regulators, and bringing market realities back into global policy development. We ensure our approach to content safety reflects how harm actually manifests locally, combining regional expertise - regulatory, cultural, and linguistic - with global policy standards, and partner closely with Product, Operations, Legal, Public Policy, and Public Relations to keep our community safe.
About the role:
We're looking for a Policy Manager to lead regional policy for the UK and Ireland. In this role, you'll own the development and evolution of policy guidance tailored to the UK/IE markets, working across all policy areas, while fronting escalations and acting as the region's primary point of contact for policy decision-making across the business.
Responsibilities:
- Develop, analyze, and continuously update policy documentation tailored to the UK/IE markets, leveraging local insights while aligning with TikTok’s global Trust and Safety standards.
- Design and implement enforcement strategies addressing all content areas, including Hateful Behavior, Violent Behavior and Dangerous Actors, Mental Health, Integrity & Authenticity, and Human Exploitation.
- Serve as the primary Policy contact for the UK/IE region, leading the response to content safety issues and escalations.
- Build and maintain strong cross-functional partnerships with senior regional stakeholders and teams across Product, Operations, Legal, Public Policy, and Public Relations to drive consensus and evolve content policies.
- Monitor emerging social media trends, user behaviors, and regulatory developments in the UK/IE markets to proactively inform policy design and ensure alignment with TikTok’s Community Guidelines.
Minimum Qualifications:
- 3+ years of proven experience in policy development, enforcement, or public policy within technology, social media, or content moderation environments.
- Strong knowledge of the UK/IE region and experience with Trust and Safety Policy teams is needed.
- Fluency in English to effectively engage with local stakeholders and global teams.
- Keen interest in the intersection of technology, media, and cultural trends, with a deep understanding of their implications for content safety and user wellbeing.
- Exceptional verbal and written communication skills, capable of conveying complex policy concepts clearly and persuasively to diverse audiences.
- Demonstrated ability to apply sound judgment and maintain composure when navigating fast paced and ambiguous situations, with a track record of thoughtful, data-informed decision-making.
Preferred Qualifications:
- Data-driven mindset with experience using qualitative and quantitative insights to inform policy decisions and measure impact.
- Proven experience specifically within Trust and Safety in a technology or social media environment.
- Strong self-starter mentality with the ability to independently identify challenges, drive solutions, and take ownership of complex policy issues.
Regional Policy Manager, UK/IE - Trust & Safety in London employer: TikTok
At TikTok, we pride ourselves on being an exceptional employer in Greater London, offering a vibrant and inclusive work culture that celebrates diversity and creativity. Our employees benefit from extensive growth opportunities, including workshops and mentorship programmes, designed to enhance their skills and career progression. Join us to be part of a dynamic team that values unique perspectives and fosters meaningful relationships within the livestream ecosystem.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Policy Manager, UK/IE - Trust & Safety in London
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like TikTok, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like TikTok and can help you get your foot in the door for these full-time public sector roles.
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We think you need these skills to ace Regional Policy Manager, UK/IE - Trust & Safety in London
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for TikTok and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at TikTok
✨Get to Know Public Sector Values
Before your interview with TikTok, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for TikTok.
