At a Glance
- Tasks: Own logistics strategy and drive innovative solutions for TikTok Shop's European operations.
- Company: Join TikTok, a leading platform in e-commerce and logistics innovation.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Fluent Chinese is essential for collaboration with teams in China.
- Why this job: Make an impact in the fast-paced world of e-commerce logistics with a global brand.
- Qualifications: Bachelor's degree and experience in e-commerce or logistics required.
The predicted salary is between 60000 - 80000 £ per year.
Responsibilities
- Own the operation strategy formulation and target breakdown for TikTok Shop European local logistics products.
- Focus on core modules such as delivery speed, exception handling, logistics tracking, user experience, and operational efficiency, driving continuous iteration and business goal achievement.
- Conduct in-depth research on industry trends, merchant and consumer pain points.
- Design end-to-end logistics product solutions aligned with business development stages and requirements, and deliver actionable product roadmaps and operational plans.
- Collaborate with cross-functional teams including Product, Engineering, Warehousing, Delivery Service Providers, and Regional Operations.
- Drive full-cycle execution of logistics solutions from requirement definition, solution review, pilot launch to scaled rollout.
- Own logistics service provider onboarding, integration, and digital operation system building.
- Establish standardized provider management processes, monitoring mechanisms, and operational standards to support scalable business growth.
- Capture and codify best practices, methodologies, and standard processes for logistics product operations.
- Empower regional teams and business lines, and continuously elevate overall logistics operational capability.
Minimum Qualifications
- Bachelor's degree or above, experience in e-commerce logistics, cross-border logistics, or platform logistics product operations.
- Comprehensive understanding of end-to-end international e-commerce logistics value chain, with deep domain knowledge across each function.
- Strong problem-structuring ability, capable of independently owning complex 0-to-1 projects end-to-end.
- Results-driven, with strong execution ability and resilience, able to drive progress in ambiguous environments.
- Excellent cross-team communication and collaboration skills, able to align multi-stakeholder resources toward shared goals.
- User-centric mindset with business acumen, able to balance experience, efficiency, and cost from a business perspective.
- Fluent communication in Chinese is required to communicate with internal stakeholders (Product, RD) based in China in order to carry out daily work.
Preferred Qualifications
- Prior experience at cross-border e-commerce platforms, leading logistics companies, or logistics tech companies.
- Track record of leading large-scale logistics product upgrades, mass provider onboarding, or core capability 0-to-1 buildouts.
- Data-driven operational mindset, able to identify issues and drive improvements through data analysis.
Product Solution Operations (Chinese Speaker), Logistics, TikTok Shop in London employer: TikTok
At TikTok Shop, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. Our European logistics team is dedicated to empowering employees through continuous learning opportunities and collaborative projects, ensuring that every team member can contribute to meaningful innovations in e-commerce logistics. With a focus on employee well-being and a commitment to operational excellence, working with us means being part of a forward-thinking company that values your growth and success.
StudySmarter Expert Advice🤫
We think this is how you could land Product Solution Operations (Chinese Speaker), Logistics, TikTok Shop in London
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like TikTok and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at TikTok!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like TikTok keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Product Solution Operations (Chinese Speaker), Logistics, TikTok Shop in London
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to TikTok:This is your chance to really connect with the team at TikTok. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at TikTok
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with TikTok.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show TikTok that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at TikTok. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
