Interconnection Manager, EMEA - Edge Sourcing and Strategy in London

Responsibilities

• Edge Strategy is part of the broader Infrastructure Engineering organization, responsible for developing and executing strategies to expand our edge infrastructure, growing and managing partnerships with Internet Service Providers (ISP), and working closely with engineering teams on the evolution of our edge infrastructure to drive new approaches to supporting demand.
• As an Interconnection Manager, you will act as the primary POC with partner ISPs to deliver top-tier experience for end-users, collaborate with strategy managers to drive infrastructure expansion and engineering teams to ensure we meet performance and capacity requirements.
• Work closely with strategy, network engineering, and product management to support interconnection and caching programs.
• Negotiate and manage interconnection & caching agreements with ISP partners to support demand and long-term growth, aligned with our business objectives.
• Monitor edge peering, interconnection, and caching utilization to ensure sufficient capacity is available and work with ISPs to augment capacity as needed.
• Drive and deliver high-impact, cross-functional programs that focus on improving quality and efficiency of internal systems and processes, as well as enhancing our partners' experience.
• Effectively communicate and collaborate with internal strategy and sourcing team members as well as cross-functional teams and stakeholders; actively tracking and reporting progress for all projects and initiatives.

Qualifications

• Minimum Qualifications
• Bachelor's degree in a technical field, or equivalent practical experience.
• Project management experience and proficiency and familiarity with office productivity software (Excel, PowerPoint, Word, Jira, etc).
• Technical experience with IP Networking and BGP routing in large-scale environments including ISPs, Content Providers, and CDNs either as an engineer, product manager, or similar role.
• Excellent ability to influence cross-functional stakeholders, including leadership across the organization.
• Proven ability to navigate fast-paced, ever-evolving environments, demonstrating resourcefulness and creativity in solving complex challenges and implementing scalable solutions.
• Preferred Qualifications
• 3 years of experience with negotiations and partner management of ISPs and other service providers in the region.
• In-depth knowledge of infrastructure including ISPs, data centers, and cloud infrastructure in EMEA, including market dynamics, and current challenges.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.