At a Glance
- Tasks: Support governance processes and enhance user experience in a dynamic e-commerce environment.
- Company: Join TikTok, the leading platform for creativity and innovation.
- Benefits: Gain hands-on experience, develop practical skills, and explore your career interests.
- Other info: Diverse and inclusive workplace with endless opportunities for growth.
- Why this job: Make a real impact on e-commerce while working with passionate teams.
- Qualifications: Pursuing a degree in Legal/Finance; analytical mindset and strong communication skills required.
The predicted salary is between 22500 - 27500 £ per year.
The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.
We are looking for passionate and talented people to join our product and operations team, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users and brands. We’re looking for an enthusiastic and curious intern to join our Governance & Experience team. This internship is designed to give you broad exposure to how we govern the TikTok Shop platform and protect the user experience across a fast-growing and dynamic e-commerce business. You’ll support ongoing projects, contribute to research, assist with data analysis, and work with cross-functional teams to help us design, test, or improve systems and processes. The exact scope of work will depend on the team you join, but your work will help inform real decisions and drive impact at scale. As a Project Intern, you will contribute to impactful short-term projects and gain hands-on experience in a fast-paced, professional environment. This internship offers the opportunity to develop practical skills, apply your knowledge to real-world challenges, and explore your career interests.
- Support the design or rollout of governance processes, policies, or operational improvements
- Conduct research or benchmarking to inform team decisions
- Analyse platform data or feedback to identify trends, risks, or opportunities
- Help document workflows, write summaries, or prepare project materials
- Collaborate with colleagues across product, operations, risk, and policy teams
Qualifications
- Currently pursuing a Undergraduate/ Master's degree in Legal/Finance or a related discipline
- Strong interest in digital platforms, user experience, or trust & safety
- Analytical mindset — able to work with data and draw insights
- Clear communicator — able to summarise findings and collaborate effectively
- Curious, proactive, and eager to learn in a fast-paced environment
- Familiar with E-commerce compliance requirements and internet governance management, with a certain level of business sensitivity and risk awareness is preferred
- Relevant experience; experience in e-commerce, content moderation, natural language processing (NLP), or LLM prompt design is preferred
- Proficiency in data analysis tools (e.g., Excel, SQL, Python) with the ability to drive decisions through data insights
By submitting an application for this role, you accept and agree to our global applicant privacy policy.
About TikTok
TikTok is the leading destination for short‑form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Ready for a career at TikTok? Discover a career that energizes and excites you every day.
Governance & Experience Project Intern (TikTok Shop) - 2026 Start in London employer: TikTok
At TikTok, we pride ourselves on being an exceptional employer in Greater London, offering a vibrant and inclusive work culture that celebrates diversity and creativity. Our employees benefit from extensive growth opportunities, including workshops and mentorship programmes, designed to enhance their skills and career progression. Join us to be part of a dynamic team that values unique perspectives and fosters meaningful relationships within the livestream ecosystem.
StudySmarter Expert Advice🤫
We think this is how you could land Governance & Experience Project Intern (TikTok Shop) - 2026 Start in London
✨Get Social with E-commerce Communities
Don't just scroll through your feeds; dive into e-commerce groups on platforms like Facebook and LinkedIn. Join discussions, ask for advice, and connect with industry pros—it’s a fantastic way to showcase your enthusiasm and snag some insider tips on potential internships!
✨Find the Right Events to Attend
Check out local or virtual e-commerce meetups and workshops. These events are goldmines for networking and often host recruitment opportunities. Make sure to have your pitch ready and don’t be shy about introducing yourself to recruiters!
✨Tap into Your Uni's Career Services
If you're still studying, your university’s career services can be your best mate. They often have exclusive listings for internships and can connect you with potential employers in the e-commerce space like TikTok.
✨Showcase Your Passion Online
Start a blog or a social media account where you discuss e-commerce trends or your favourite brands. This not only shows your passion but also helps create a portfolio. Plus, it gives hiring managers a chance to see how you think—super helpful for landing that internship!
We think you need these skills to ace Governance & Experience Project Intern (TikTok Shop) - 2026 Start in London
Some tips for your application 🫡
Show Off Your Analytical Side:In the e-commerce world, being analytical is key. Highlight any experience you have with data analysis or customer behaviour insights in your CV. You could even mention specific tools you've used, like Google Analytics or Excel, to showcase your comfort with data-driven decision-making. Trust us, those numbers matter!
Demonstrate Your Passion for Digital Marketing:Your cover letter is the perfect chance to show your enthusiasm for e-commerce. Talk about any relevant projects, social media campaigns, or marketing courses you've completed. We love to see candidates who are genuinely interested in online shopping trends and consumer behaviour!
Focus on Learning Potential:Since this is an internship, we want to know how eager you are to learn and grow. In your cover letter, mention any specific areas of e-commerce you'd like to explore, like user experience or inventory management. Showing your drive to develop new skills can really set you apart!
Keep it Relevant and Concise:When you're putting together your CV and cover letter, stick to what’s relevant to the e-commerce industry. Tailor your experiences and achievements to align with the role at TikTok. You don’t need to list every job you've ever had; just focus on what will wow us in this internship!
How to prepare for a job interview at TikTok
✨Understand the E-Commerce Landscape
Before your interview with TikTok, dive into the current trends within the e-commerce sector. Familiarise yourself with successful strategies that companies are using, like personalised marketing and user experience optimisation. This knowledge will help you impress by showing that you’re not just a passive candidate, but someone engaged with the market!
✨Get Ready to Talk Tech Tools
E-commerce relies heavily on specific tools like Shopify, Google Analytics, and SEO software. Brush up on these platforms and be prepared to discuss any experience you've had with similar tools. If you’ve worked on any projects or even personal ventures, be ready to showcase them as hands-on experience!
✨Show Your Passion for Learning
As an intern at TikTok, they’ll be looking for someone eager to learn and grow. Be prepared to express why you’re interested in e-commerce and how this internship aligns with your career goals. Highlight any relevant coursework or projects from your studies that could demonstrate your commitment and enthusiasm.
✨Prepare for a Case Study Challenge
In e-commerce interviews, it’s not uncommon to encounter a case study or problem-solving scenario. Think about a few examples where you can analyse customer behaviour or suggest strategies to boost sales. Practising these scenarios beforehand will give you confidence and help you stand out during the interview.
