At a Glance
- Tasks: Support crisis management efforts across Europe, the Middle East, and Africa.
- Company: Join TikTok, a leading platform for creativity and connection.
- Benefits: Competitive salary, diverse work environment, and opportunities for growth.
- Other info: Dynamic role with opportunities to learn and innovate in a global team.
- Why this job: Make a real impact by enhancing safety and security during crises.
- Qualifications: Experience in physical security and strong communication skills required.
The predicted salary is between 36000 - 60000 € per year.
The Global Crisis Management function is part of the broader Physical Security department; and our mission is to mitigate the loss to our People, Assets, Operations, and Reputation from off-platform & physical-natured crises through highly-effective Crisis Management Teams (CMT). The aim is to ensure the safety and security of our employees, maintain the continuity of critical operations and minimise the impact on our brand reputation in the face of a physical security crisis. Our programme has global coverage across all company's corporate offices, products & services (excluding Data Centres), and focuses on the assessment, anticipation, preparedness, response, recovery and review of crisis situations.
Responsibilities
- Assist the Regional Crisis Manager with enhancing crisis preparations and managing response in the region (Europe, Middle East and Africa).
- Support specialty plan development (risk or contingent-specific).
- Assist in the design, development, conduct, and evaluation of crisis management training and exercising engagements in the region.
- Aid regional risk identification and evaluation activities.
- Assist on programmatic projects aimed at enhancing overall enterprise and cross-region crisis preparedness.
- Provide overall support during real-time response activities.
- Help manage crisis management chat groups and membership.
- Responsible for regional reporting, engagement tracking, scheduling, and other administrative activities.
- Act as in-region backup for the Regional Crisis Manager.
Qualifications
Minimum Qualifications
- Work experience in physical security and a basic understanding of the field.
- Strong project management, report writing, incident documentation, and communication skills.
- Ability to write clearly and succinctly, tailoring messages to a wide audience.
- Demonstrated ability to exercise sound judgment and make effective decisions during high-urgency situations.
- Skills in complex problem solving, rapid concept adoption, and adaptability in dynamic situations.
Preferred Qualifications
- 2 years of experience in crisis management, emergency management or a relevant field.
- Experience developing and facilitating crisis management or business continuity training and exercises at a regional level.
- Working knowledge of crisis management frameworks and programme delivery within large organisations; experience in the technology industry strongly is preferred.
- Proven success in coordinating corporate functions within complex, multinational environments.
- Experience working across global and diverse business environments.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
EMEA Crisis Management Specialist in London employer: TikTok
At TikTok, we pride ourselves on being an exceptional employer, particularly for the EMEA Crisis Management Specialist role. Our vibrant work culture fosters creativity and collaboration, while our commitment to employee growth ensures that you will have ample opportunities to develop your skills in a dynamic environment. With a focus on diversity and inclusion, we create a supportive atmosphere where every voice is valued, making TikTok not just a workplace, but a community dedicated to inspiring joy and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land EMEA Crisis Management Specialist in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at TikTok. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by brushing up on crisis management scenarios. Think about how you'd handle real-life situations and be ready to share your thought process during the interview.
✨Tip Number 3
Show off your adaptability! Highlight experiences where you've had to think on your feet or manage unexpected challenges. This is key for a role in crisis management.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the team!
We think you need these skills to ace EMEA Crisis Management Specialist in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in crisis management and physical security. We want to see how your skills align with the responsibilities outlined in the job description.
Showcase Your Communication Skills:Since clear communication is key in crisis situations, demonstrate your ability to write succinctly and effectively. Use examples from your past experiences where you had to convey important information under pressure.
Highlight Relevant Experience:If you've got experience in project management or training within crisis management, make it shine! We love seeing candidates who can bring practical knowledge to the table, especially in a regional context.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at TikTok
✨Know Your Crisis Management Frameworks
Familiarise yourself with various crisis management frameworks and how they apply to the role. Be ready to discuss specific examples of how you've used these frameworks in past experiences, especially in high-pressure situations.
✨Showcase Your Communication Skills
Since clear communication is key in crisis management, prepare to demonstrate your ability to tailor messages for different audiences. Bring examples of reports or documentation you've created that highlight your writing skills.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think through potential crises relevant to the EMEA region and how you would respond, ensuring you can articulate your thought process clearly.
✨Highlight Your Project Management Experience
Be ready to discuss your project management skills, particularly in relation to crisis training and exercises. Share specific projects you've led or contributed to, focusing on outcomes and lessons learned.
