At a Glance
- Tasks: Support TikTok Shop's projects, from planning to execution, and analyse operational data.
- Company: Join TikTok, a leading platform for creativity and innovation.
- Benefits: Gain hands-on experience, develop skills, and work in a dynamic environment.
- Other info: Flexible hours, great learning opportunities, and a chance to thrive in a fast-paced setting.
- Why this job: Make an impact in e-commerce while collaborating with diverse teams.
- Qualifications: Pursuing a degree in Business or related field; Chinese proficiency required.
The predicted salary is between 22500 - 27500 £ per year.
Location: London
Employment Type: Intern
About the Team
TikTok Shop is an innovative marketplace fully integrated into TikTok. It brings together online sellers, buyers and creators within TikTok to build a seamless shopping experience, while providing commerce solutions that enable our community to discover and engage with what they love.
As a Project Intern, you will contribute to impactful short-term projects and gain hands-on experience in a fast-paced, professional environment. This internship offers the opportunity to develop practical skills, apply your knowledge to real-world challenges, and explore your career interests. Applications are reviewed on a rolling basis, so we encourage you to apply early.
Responsibilities
- Support the planning, coordination, and rollout of business policies, operational initiatives, and product feature updates for TikTok Shop.
- Assist with go-to-market execution, including stakeholder coordination, communication materials, training support, and implementation tracking.
- Build, maintain, and improve performance dashboards to track key operational metrics and identify trends, risks, and opportunities.
- Analyze operational data and prepare clear, actionable insights to support business reviews and decision-making.
- Support the setup, configuration, and administration of merchant or client reward and incentive programs, ensuring accurate tracking and timely execution.
- Partner with Account Managers and cross-functional teams to investigate, troubleshoot, and resolve client operational issues, helping improve client experience and process efficiency.
Qualifications
Minimum Qualifications
- Currently pursuing an undergraduate degree in Business, E-commerce, Operations, Data Analytics, or a related discipline.
- Strong analytical, organizational, and communication skills, with experience in Excel data (pivot, formula).
- A proven ability to multi-task, manage multiple projects effectively, and work well to deliver high-quality work within tight deadlines.
- Experience working with large amounts of data and handling operational tasks with great attention to detail.
- Able to commit to working for 12 weeks for the rest of the year (5 days a week).
- Able to work at least 20 hours a week.
- Chinese proficiency is required to effectively collaborate and communicate with Chinese-speaking clients.
Preferred Qualifications
- Proven client-facing experience.
- Familiarity with e-commerce markets and industry trends.
- Demonstrated experience in leading operational initiatives and delivering measurable results.
- A fast learner with a good sense of judgment and original thinking.
- Ability to thrive in ambiguity, adjust quickly to change, and work independently as well as collaboratively with diverse groups.
By submitting an application for this role, you accept and agree to our global applicant privacy policy.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an 'Always Day 1' mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.
Ready for a career at TikTok? Discover a career that energizes and excites you every day.
Ecommere Strategy Project Intern, Chinese Speaking (TikTok Shop)- 2026 Start (BS/MS) in London employer: TikTok
At TikTok, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As a Global Procurement Manager in London, you will benefit from competitive compensation, comprehensive professional development opportunities, and the chance to work in a vibrant city known for its innovation and creativity. Join us to make a meaningful impact while collaborating with diverse teams across the globe.
StudySmarter Expert Advice🤫
We think this is how you could land Ecommere Strategy Project Intern, Chinese Speaking (TikTok Shop)- 2026 Start (BS/MS) in London
✨Get Social with E-commerce Communities
Don't just scroll through your feeds; dive into e-commerce groups on platforms like Facebook and LinkedIn. Join discussions, ask for advice, and connect with industry pros—it’s a fantastic way to showcase your enthusiasm and snag some insider tips on potential internships!
✨Find the Right Events to Attend
Check out local or virtual e-commerce meetups and workshops. These events are goldmines for networking and often host recruitment opportunities. Make sure to have your pitch ready and don’t be shy about introducing yourself to recruiters!
✨Tap into Your Uni's Career Services
If you're still studying, your university’s career services can be your best mate. They often have exclusive listings for internships and can connect you with potential employers in the e-commerce space like TikTok.
✨Showcase Your Passion Online
Start a blog or a social media account where you discuss e-commerce trends or your favourite brands. This not only shows your passion but also helps create a portfolio. Plus, it gives hiring managers a chance to see how you think—super helpful for landing that internship!
We think you need these skills to ace Ecommere Strategy Project Intern, Chinese Speaking (TikTok Shop)- 2026 Start (BS/MS) in London
Some tips for your application 🫡
Show Off Your Analytical Side:In the e-commerce world, being analytical is key. Highlight any experience you have with data analysis or customer behaviour insights in your CV. You could even mention specific tools you've used, like Google Analytics or Excel, to showcase your comfort with data-driven decision-making. Trust us, those numbers matter!
Demonstrate Your Passion for Digital Marketing:Your cover letter is the perfect chance to show your enthusiasm for e-commerce. Talk about any relevant projects, social media campaigns, or marketing courses you've completed. We love to see candidates who are genuinely interested in online shopping trends and consumer behaviour!
Focus on Learning Potential:Since this is an internship, we want to know how eager you are to learn and grow. In your cover letter, mention any specific areas of e-commerce you'd like to explore, like user experience or inventory management. Showing your drive to develop new skills can really set you apart!
Keep it Relevant and Concise:When you're putting together your CV and cover letter, stick to what’s relevant to the e-commerce industry. Tailor your experiences and achievements to align with the role at TikTok. You don’t need to list every job you've ever had; just focus on what will wow us in this internship!
How to prepare for a job interview at TikTok
✨Understand the E-Commerce Landscape
Before your interview with TikTok, dive into the current trends within the e-commerce sector. Familiarise yourself with successful strategies that companies are using, like personalised marketing and user experience optimisation. This knowledge will help you impress by showing that you’re not just a passive candidate, but someone engaged with the market!
✨Get Ready to Talk Tech Tools
E-commerce relies heavily on specific tools like Shopify, Google Analytics, and SEO software. Brush up on these platforms and be prepared to discuss any experience you've had with similar tools. If you’ve worked on any projects or even personal ventures, be ready to showcase them as hands-on experience!
✨Show Your Passion for Learning
As an intern at TikTok, they’ll be looking for someone eager to learn and grow. Be prepared to express why you’re interested in e-commerce and how this internship aligns with your career goals. Highlight any relevant coursework or projects from your studies that could demonstrate your commitment and enthusiasm.
✨Prepare for a Case Study Challenge
In e-commerce interviews, it’s not uncommon to encounter a case study or problem-solving scenario. Think about a few examples where you can analyse customer behaviour or suggest strategies to boost sales. Practising these scenarios beforehand will give you confidence and help you stand out during the interview.
