At a Glance
- Tasks: Lead global campaigns to boost brand trust and safety for TikTok Shop.
- Company: Join a dynamic team at TikTok, a leader in e-commerce innovation.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Collaborate across cultures and time zones in a vibrant, global setting.
- Why this job: Make an impact by shaping safety communications in a fast-paced environment.
- Qualifications: 5+ years in communications with strong storytelling and organisational skills.
The predicted salary is between 60000 - 80000 £ per year.
Responsibilities
- Global Campaign Strategy: develop and execute communications campaigns that build brand trust and highlight our commitment to safety for TikTok Shop.
- Proactive Storytelling: create blog posts, media pitches, and launch materials to amplify global announcements regarding our e-commerce initiatives.
- Media Relations: act as a primary contact for media on safety-related issues, and train spokespeople for interviews, panel events and presentations.
- Cross-Functional Counsel: provide communications guidance and approvals to teams across the business, helping to communicate our commitment to safety across other monetized products.
- Crisis & Issue Management: support the press office in managing media inquiries and communications regarding regulatory developments or policy escalations related to TikTok Shop.
Qualifications
- Minimum Qualification(s): Bachelor's degree or higher. 5+ years of experience in communications. Experience managing large-scale, multi-market campaigns from concept to execution. Outstanding verbal and written communication skills, with the ability to distill complex technical issues into easy-to-digest explanations. Strong organisational skills with the ability to manage multiple high-stakes projects. Experience in a press office or handling crisis communications.
- Preferred Qualification(s): Proven track record of leading consumer-facing campaigns for e-commerce platforms or monetization products. Ability to work effectively across time zones and cultures to adapt announcements for diverse global markets. Highly analytical with the ability to use research to inform creative storytelling and mitigate reputation risk. Comfortable working in a fast-paced environment and managing multiple high-stakes projects simultaneously.
E-Commerce Safety Communications Manager in London employer: TikTok
As an E-Commerce Safety Communications Manager at TikTok, you will thrive in a dynamic and innovative environment that prioritises employee growth and collaboration. Our London office fosters a vibrant work culture where creativity meets purpose, offering unique opportunities to lead impactful global campaigns while championing safety in e-commerce. With a commitment to professional development and a diverse team, TikTok is an excellent employer for those seeking meaningful and rewarding careers.
We think you need these skills to ace E-Commerce Safety Communications Manager in London
Campaign Strategy Development
Proactive Storytelling
Media Relations
Crisis Management
Communications Guidance
Verbal Communication Skills
Written Communication Skills
