At a Glance
- Tasks: Support TikTok LIVE operations, assist creators, and enhance user experiences.
- Company: Join the dynamic TikTok team in London, shaping the future of live content.
- Benefits: Gain real-world experience, develop skills, and network with industry professionals.
- Other info: Flexible internship duration with opportunities for impactful projects and career development.
- Why this job: Be part of a vibrant community, driving growth and innovation in live streaming.
- Qualifications: Pursuing a degree in Business, Marketing, or related fields; strong communication skills required.
The predicted salary is between 20000 - 30000 £ per year.
About The Team: The LIVE Operations team is dedicated to optimizing all aspects of TikTok LIVE. From content strategy, monetization, gifting, features, and data analysis to creator education, campaigns, and supporting agencies, we ensure a fun and safe space for all our LIVE users. Our mission is to drive growth, improve operational efficiency, and foster positive experiences for creators and agencies alike. We're looking for an Operations Intern to provide support, working closely with the TikTok GBEN LIVE team based in London.
In this role, you will assist both Creator Community Managers and Agency Managers by supporting creators and agencies, ensuring smooth operations, and enhancing customer experience. As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests. Applications will be reviewed on a rolling basis - we encourage you to apply early. Successful candidates must be able to commit to at least 3 months long internship period.
Responsibilities:- Daily Operations: Assist in resolving various issues encountered by creators during the LIVE process, by addressing day-to-day challenges, including operational hurdles, trust & safety concerns etc.
- Training and Education: Assist in developing and localizing educational materials for creators ensuring they are well-versed in operational guidelines, trust & safety policies, and platform features.
- Campaign Operations: Support in planning, localizing and executing campaigns to help enable seamless campaign operations and summarizing campaign results for future improvements.
- Operational Processes: Collect and analyze operational challenges faced by Creator Managers in their daily workflows and organize this feedback to identify opportunities for improvement to increase operational efficiency.
- Project Support: Be able to support the execution of a broad range of projects, from in person events to online initiatives.
- Community Management: To support designing communication strategies and effective ways to engage a broad LIVE creator community. This will include having direct contact either in a scaled approach or 1:1 interaction with LIVE creators.
- Bachelor's or Master's degree in Business, Marketing, Data Analytics, Economics, or a related field.
- Internship availability for at least 4 months (6 months is preferred).
- Strong proficiency in English in communication and writing in order to communicate with stakeholders.
- Basic data analysis skills with proficiency in various data analysis tools.
- Strong communication, collaboration, and time management skills.
- A strong interest in social content products and a keen observation of media trends.
- Proactive, hands-on mentality and the ability to adapt quickly to new challenges.
- Team-player mentality with excellent interpersonal skills.
Creator Management Intern (TikTok LIVE) - 2026 Start (BS/MS) in London employer: TikTok
At TikTok, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture in the heart of London. As a Creator Management Intern, you will not only gain invaluable hands-on experience in a fast-paced environment but also benefit from our commitment to employee growth through mentorship and impactful projects. Join us to be part of a dynamic team dedicated to enhancing the creator community while enjoying unique opportunities for professional development and collaboration.
