Client Solutions Manager (Travel) - Global Business Solutions - London
Client Solutions Manager (Travel) - Global Business Solutions - London

Client Solutions Manager (Travel) - Global Business Solutions - London

London Full-Time 36000 - 60000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Connect with clients, analyse data, and optimise advertising campaigns for top brands.
  • Company: Join a leading global business solutions team at TikTok.
  • Benefits: Competitive salary, flexible working, and opportunities for professional growth.
  • Why this job: Make an impact by driving innovative advertising solutions for major clients.
  • Qualifications: Experience in digital marketing and strong analytical skills required.
  • Other info: Dynamic work environment with a focus on collaboration and client success.

The predicted salary is between 36000 - 60000 ÂŁ per year.

Client Solutions are the trusted advocates connecting key stakeholders, providing inspiration and insights, driving collaboration that translate into long‐term client partnerships and growth! We are responsible for the day‐to‐day relationship and for ensuring success of advertiser investment. As trusted partners, we proactively advise our clients of opportunity and solutions to exceed their expectations, securing future investment.

We are currently looking for a highly skilled and motivated Client Solutions Manager to help scale our growing advertising business. The Client Solutions Manager is a key member of the Advertising Team, working with sales, product, and other business partners to analyze and improve advertisers' performance on TikTok, in support of their marketing initiatives. They will work with our unique data and translate it into high‐quality and actionable insights and recommendations to improve the effectiveness of advertiser campaigns and unlock business opportunities.

  • Drive adoption of TikTok's performance solutions and scale performance spend for some of the UK's largest advertisers.
  • Increase adoption of all auction‐based tools, providing ongoing technical support and proactive analysis.
  • Drive full‐funnel media strategy, planning, and implementation of campaigns to deliver against clients' business goals.
  • Expertise in advanced measurement solutions such as Conversion Lift Studies, with a strong understanding of their methodologies and application in the advertising ecosystem.
  • Ability to analyze and interpret study outcomes to drive actionable insights and optimize campaign performance.
  • Outline and oversee measurement strategy, tracking, and results delivery.
  • Present findings and insights in a consultative way to the client and collaborate with the relevant internal teams in order to provide a complete solution.
  • Support and work with the sales team on pre‐sale research and pitch.
  • Educate other teams on TikTok for Business offerings and keep them engaged by delivering learning sessions, writing training documentation and whitepapers for internal and external use.
  • Manage and grow post‐sale client relationships with advertisers of all sizes.
  • Monitor and analyse ad campaigns, to identify optimisation opportunities for improving and scaling performance.
  • Investigate and work directly with product and engineering teams to help them troubleshoot client issues on the platform.
  • Analyze campaign performance data to offer clients data‐driven business insights and use those insights to improve our advertising offerings.
  • Share marketplace feedback and guide our advertising strategy.
  • Conduct regular business reviews and adopt a consultative, long‐term approach to build productive relationships with clients, in collaboration with the sales team.

Minimum Qualifications:

  • Demonstrated experience of account management/performance experience in digital marketing.
  • Tangible experience executing on a biddable network.
  • Knowledge and understanding of tracking, attribution and measurement (Pixel, Events API (CAPI), MMP, SKAN etc).
  • Experience managing brand advertisers with a deep understanding of their challenges across full funnel objectives.
  • Ability to analyze data and identify insights to assess campaign performance.

Preferred Qualifications:

  • Results oriented with high attention to detail and strong organisational skills.

Client Solutions Manager (Travel) - Global Business Solutions - London employer: TikTok

As a Client Solutions Manager at our London office, you will thrive in a dynamic and innovative work culture that prioritises collaboration and professional growth. We offer competitive benefits, including ongoing training and development opportunities, ensuring you stay at the forefront of the advertising industry. Join us to be part of a team that values your insights and empowers you to make a meaningful impact on our clients' success.
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Contact Detail:

TikTok Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Solutions Manager (Travel) - Global Business Solutions - London

✨Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Prepare for interviews by researching the company and its culture. Understand their products and services, especially how they relate to client solutions. This will help you tailor your answers and show that you're genuinely interested in the role.

✨Tip Number 3

Practice your pitch! Be ready to explain how your skills and experiences align with the Client Solutions Manager role. Use specific examples from your past work to demonstrate your ability to drive results and build relationships.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our brand. So go ahead, hit that apply button!

We think you need these skills to ace Client Solutions Manager (Travel) - Global Business Solutions - London

Account Management
Digital Marketing
Performance Analysis
Biddable Network Execution
Tracking and Attribution
Measurement Solutions
Data Analysis
Client Relationship Management
Campaign Optimisation
Consultative Selling
Technical Support
Presentation Skills
Organisational Skills
Collaboration

Some tips for your application 🫡

Tailor Your CV: Make sure your CV speaks directly to the role of Client Solutions Manager. Highlight your experience in account management and digital marketing, especially any work with biddable networks. We want to see how your skills align with our needs!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the travel industry and how you can drive client success. Be sure to mention specific examples of how you've exceeded client expectations in the past.

Showcase Your Analytical Skills: Since this role involves analysing campaign performance data, make sure to highlight your analytical abilities. Share examples of how you've used data to drive insights and improve campaign effectiveness. We love numbers that tell a story!

Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the StudySmarter team!

How to prepare for a job interview at TikTok

✨Know Your Stuff

Make sure you understand the ins and outs of digital marketing, especially in relation to performance advertising. Brush up on your knowledge of tracking, attribution, and measurement tools like Pixels and MMPs. This will help you speak confidently about how you can drive results for clients.

✨Showcase Your Analytical Skills

Prepare to discuss specific examples where you've analysed campaign performance data and turned insights into actionable strategies. Think about how you can demonstrate your ability to optimise campaigns and improve advertiser outcomes, as this is crucial for the role.

✨Be a Team Player

Since collaboration is key in this role, be ready to talk about your experience working with sales, product, and engineering teams. Highlight instances where you've successfully partnered with others to achieve client goals or troubleshoot issues.

✨Engage with the Client's Perspective

During the interview, show that you understand the challenges faced by brand advertisers. Discuss how you would approach building long-term relationships and providing consultative support to help them meet their business objectives. This will demonstrate your commitment to client success.

Client Solutions Manager (Travel) - Global Business Solutions - London
TikTok
Location: London

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  • Client Solutions Manager (Travel) - Global Business Solutions - London

    London
    Full-Time
    36000 - 60000 ÂŁ / year (est.)
  • T

    TikTok

    1000+
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