At a Glance
- Tasks: Drive business outcomes for clients using TikTok's innovative advertising solutions.
- Company: Join TikTok, a leading platform for creativity and connection.
- Benefits: Dynamic work environment with opportunities for growth and creativity.
- Other info: Embrace challenges and grow in a diverse, inclusive team.
- Why this job: Be a trusted advisor and make a real impact in the tech and gaming industries.
- Qualifications: Experience in client solutions and digital advertising is essential.
The predicted salary is between 40500 - 49500 £ per year.
Discover a career that energizes and excites you every day.
Location: London
Employment Type: Regular
Responsibilities
- The Client Solutions team partners closely with key clients and agencies to drive measurable business outcomes through TikTok’s advertising solutions. We work as strategic consultants, bringing together platform expertise, industry knowledge and a deep understanding of our clients’ goals.
- Act as a trusted advisor for key Tech, Telco and Console Gaming clients, helping them maximise performance across TikTok through full-funnel solutions and platform innovation.
- Lead client relationships end-to-end: from onboarding and campaign strategy, to execution, optimisation and reporting.
- Collaborate with Brand Partnerships to support upsells, renewals, and strategic account growth, ensuring alignment on business priorities.
- Analyse campaign performance and provide actionable, data-driven insights to optimise ROI, drive efficiency, and inform future investments.
- Conduct regular business reviews, proactively identifying opportunities for growth and performance enhancement.
- Manage campaign lifecycles, ensuring timely asset delivery, spec compliance, and platform readiness in collaboration with our campaign execution team.
- Serve as a subject matter expert on TikTok ad solutions, supporting clients with education and onboarding around new tools, formats and measurement products.
- Partner with internal teams including Product, Marketing Science, Measurement and Creative Lab to troubleshoot, test and scale bespoke solutions.
- Contribute to internal knowledge sharing and help refine scalable best practices for the broader Client Solutions organisation.
Qualifications
Minimum Qualifications
- Experience in client solutions, account management, or digital advertising, ideally with a strong client-facing focus.
- Proven experience managing multi-format advertising campaigns (branding and performance).
- Good understanding of ad tracking and attribution tools (Pixel, Events API/CAPI, MMPs etc.).
- Strong analytical mindset with the ability to derive insights from data and translate them into business recommendations.
- Hands-on experience with campaign management, including set-up, monitoring and optimisation.
- Proficient in Excel/Google Sheets; comfortable working with visualisation tools.
- Fluent written/verbal English language skills in order to communicate with clients.
Preferred Qualifications
- Experience working with or within the Tech, Telco, Console Gaming industry.
- Comfortable navigating fast-paced environments, ambiguity, and rapid change.
- Previous experience in cross-functional project delivery with product or engineering teams.
- Passion for the digital landscape and a deep understanding of social media trends.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.
Client Solutions Manager, Tech, Telco, Console Gaming - Global Business Solutions - London employer: TikTok
At TikTok, we pride ourselves on being an exceptional employer in Greater London, offering a vibrant and inclusive work culture that celebrates diversity and creativity. Our employees benefit from extensive growth opportunities, including workshops and mentorship programmes, designed to enhance their skills and career progression. Join us to be part of a dynamic team that values unique perspectives and fosters meaningful relationships within the livestream ecosystem.
StudySmarter Expert Advice🤫
We think this is how you could land Client Solutions Manager, Tech, Telco, Console Gaming - Global Business Solutions - London
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for TikTok and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like TikTok are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with TikTok on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at TikTok. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Client Solutions Manager, Tech, Telco, Console Gaming - Global Business Solutions - London
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit TikTok. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of TikTok:Show us that you’ve done your homework! In your application, briefly mention what you admire about TikTok’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at TikTok
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at TikTok will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At TikTok, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
