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- Tasks: Connect with clients, analyse data, and drive advertising success on TikTok.
- Company: Join a leading global business solutions team in London.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Why this job: Be a key player in shaping advertising strategies for top UK brands.
- Qualifications: Experience in client management and data analysis is essential.
- Other info: Dynamic role with a focus on collaboration and innovation.
The predicted salary is between 36000 - 60000 £ per year.
Responsibilities
About the team: Client Solutions are the trusted advocates connecting key stakeholders, providing inspiration and insights, driving collaboration that translate into long term client partnerships and growth. We are responsible for the day to day relationship and for ensuring success of advertiser investment. As trusted partners, we proactively advise our clients of opportunity and solutions to exceed their expectations, securing future investment.
We are currently looking for a highly skilled and motivated Client Solutions Manager to help scale our growing advertising business. The Client Solutions Manager is a key member of the Advertising Team, working with sales, product, and other business partners to analyse and improve advertisers’ performance on TikTok, in support of their marketing initiatives. They will work with our unique data and translate it into high-quality and actionable insights and recommendations to improve the effectiveness of advertiser campaigns and unlock business opportunities.
- Drive adoption of TikTok's performance solutions and scale performance spend for some of the UK's largest advertisers
- Increase adoption of all auction-based tools, providing ongoing technical support and proactive analysis
- Drive full funnel media strategy, planning, and implementation of campaigns to deliver against clients' business goals
- Expertise in advanced measurement solutions, such as Conversion Lift Studies, with a strong understanding of their methodologies and application in the advertising ecosystem. Ability to analyze and interpret study outcomes to drive actionable insights and optimize campaign performance
- Outline and oversee measurement strategy, tracking, and results delivery
- Present findings and insights in a consultative way to the client and collaborate with the relevant internal teams in order to provide a complete solution
- Support and work with the sales team on pre-sale research and pitch
- Educate other teams on TikTok for Business offerings and keep them engaged by delivering learning sessions, writing training documentation and whitepapers for internal and external use
- Manage and grow post-sale client relationships with advertisers of all sizes
- Monitor and analyse ad campaigns, to identify optimisation opportunities for improving and scaling performance
- Investigate and work directly with product & engineering teams to help them troubleshoot client issues on the platform
- Analyse campaign performance data to offer clients data-driven business insights and at the same time, use those insights to improve our advertising offerings
- Share marketplace feedback and guide our advertising strategy
- Conduct regular business reviews and take a consultative, long-term approach to build productive relationships with clients, in collaboration with the sales team
Qualifications
Minimum Qualifications: Demonstrated experience of
Client Solutions Manager (Retail) - Global Business Solutions - London employer: TikTok
Contact Detail:
TikTok Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Solutions Manager (Retail) - Global Business Solutions - London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Client Solutions Manager role.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to show how your skills align with their goals. Practice common interview questions and think about how you can demonstrate your expertise in driving client success.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. We suggest mentioning something specific from your conversation to remind them of your fit for the role. It shows you’re genuinely interested and proactive.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, it’s a great way to ensure your application gets seen by the right people. Let’s get you that dream job!
We think you need these skills to ace Client Solutions Manager (Retail) - Global Business Solutions - London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Client Solutions Manager. Highlight your experience in managing client relationships and driving performance, as these are key aspects of the job. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the role and how you can contribute to our team. Be sure to mention specific experiences that demonstrate your ability to drive client success.
Showcase Your Analytical Skills: Since the role involves analysing campaign performance data, make sure to highlight any relevant analytical skills or tools you've used in the past. We love seeing how you can turn data into actionable insights that benefit clients!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at TikTok
✨Know Your Stuff
Make sure you understand TikTok's advertising solutions inside and out. Familiarise yourself with the latest trends in digital marketing and how they apply to retail. This will help you speak confidently about how you can drive performance for clients.
✨Showcase Your Analytical Skills
Be prepared to discuss your experience with data analysis and how you've used insights to improve campaign performance. Bring examples of past successes where your analytical skills made a difference, as this role heavily relies on data-driven decision-making.
✨Build Rapport
Since this role involves managing client relationships, practice building rapport during the interview. Use active listening and ask insightful questions to demonstrate your interest in understanding client needs and how you can meet them.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of situations where you've had to troubleshoot issues or optimise campaigns, and be ready to explain your thought process and the outcomes.
