At a Glance
- Tasks: Be a trusted advisor for clients, driving success with TikTok's advertising solutions.
- Company: Join TikTok, the leading platform for short-form mobile video.
- Benefits: Competitive salary, diverse team culture, and opportunities for creativity.
- Other info: Embrace challenges and grow in a dynamic, inclusive workplace.
- Why this job: Make an impact in a fast-paced environment while working with top brands.
- Qualifications: Experience in client solutions and digital advertising is essential.
The predicted salary is between 40000 - 50000 € per year.
The Client Solutions team partners closely with key clients and agencies to drive measurable business outcomes through TikTok’s advertising solutions. We work as strategic consultants, bringing together platform expertise, industry knowledge and a deep understanding of our clients’ goals.
Responsibilities
- Act as a trusted advisor for key Media and Entertainment clients, helping them maximise performance across TikTok through full-funnel solutions and platform innovation.
- Lead client relationships end-to-end: from onboarding and campaign strategy, to execution, optimisation and reporting.
- Collaborate with Brand Partnerships to support upsells, renewals, and strategic account growth, ensuring alignment on business priorities.
- Analyse campaign performance and provide actionable, data-driven insights to optimise ROI, drive efficiency, and inform future investments.
- Conduct regular business reviews, proactively identifying opportunities for growth and performance enhancement.
- Manage campaign lifecycles, ensuring timely asset delivery, spec compliance, and platform readiness in collaboration with our campaign execution team.
- Serve as a subject-matter expert on TikTok ad solutions, supporting clients with education and onboarding around new tools, formats and measurement products.
- Partner with internal teams including Product, Marketing Science, Measurement and Creative Lab to troubleshoot, test and scale bespoke solutions.
- Contribute to internal knowledge sharing and help refine scalable best practices for the broader Client Solutions organisation.
Qualifications
Minimum Qualifications:
- Experience in client solutions, account management, or digital advertising, ideally with a strong client-facing focus.
- Proven experience managing multi-format advertising campaigns (branding and performance).
- Good understanding of ad tracking and attribution tools (Pixel, Events API/CAPI, MMPs, etc.).
- Strong analytical mindset with the ability to derive insights from data and translate them into business recommendations.
- Hands-on experience with campaign management, including set-up, monitoring and optimisation.
- Proficient in Excel/Google Sheets; comfortable working with visualisation tools.
- Fluent written and verbal English language skills in order to communicate with clients.
Preferred Qualifications:
- Experience working with or within the Media and Entertainment industry.
- Comfortable navigating fast-paced environments, ambiguity, and rapid change.
- Previous experience in cross-functional project delivery with product or engineering teams.
- Passion for the digital landscape and a deep understanding of social media trends.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. We embrace challenges, foster an 'Always Day 1' mindset, and achieve meaningful breakthroughs for ourselves, our company, and our users. Join us to create and grow together.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. We celebrate our diverse voices and create an environment that reflects the communities we reach.
Client Solutions Manager, Media and Entertainment (12 month fixed term contract) - Global Busin[...] in London employer: TikTok
At TikTok, we pride ourselves on being an exceptional employer, offering a dynamic work culture that thrives on creativity and innovation. Our Client Solutions team is dedicated to empowering employees with growth opportunities, collaborative projects, and the chance to make a significant impact in the fast-paced Media and Entertainment sector. With a commitment to diversity and inclusion, we foster an environment where every voice is heard, ensuring that our team members can flourish both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Client Solutions Manager, Media and Entertainment (12 month fixed term contract) - Global Busin[...] in London
✨Tip Number 1
Network like a pro! Reach out to people in the Media and Entertainment industry on LinkedIn or at events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies of past campaigns you've managed. This will help you demonstrate your expertise and give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Be proactive! Don’t wait for job openings to pop up. Reach out directly to companies you admire, like TikTok, and express your interest in working with them. You never know when an opportunity might arise!
✨Tip Number 4
Stay updated on trends! Keep an eye on the latest developments in digital advertising and social media. Being knowledgeable about current trends will make you stand out as a candidate who’s ready to hit the ground running.
We think you need these skills to ace Client Solutions Manager, Media and Entertainment (12 month fixed term contract) - Global Busin[...] in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Client Solutions Manager role. Highlight your experience in client solutions and digital advertising, and show how your skills align with what we’re looking for at TikTok.
Showcase Your Analytical Skills:Since this role requires a strong analytical mindset, don’t forget to include examples of how you've used data to drive insights and recommendations in past roles. We want to see how you can optimise performance!
Be Authentic:Let your personality shine through in your application. We value creativity and authenticity, so don’t hesitate to share your passion for the digital landscape and social media trends in your cover letter.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, your application will be seen by the right people, and we can’t wait to hear from you!
How to prepare for a job interview at TikTok
✨Know Your TikTok Inside Out
Before the interview, make sure you’re well-versed in TikTok’s advertising solutions. Familiarise yourself with their platform features, recent updates, and how they can benefit clients in the Media and Entertainment sector. This will show your passion and readiness to act as a trusted advisor.
✨Showcase Your Analytical Skills
Prepare to discuss specific examples where you've used data to drive campaign performance. Be ready to explain how you’ve derived insights from analytics tools and how those insights led to actionable recommendations. This is crucial for demonstrating your analytical mindset.
✨Demonstrate Client-Centric Thinking
Think of scenarios where you’ve successfully managed client relationships. Highlight your experience in onboarding, strategy execution, and optimisation. Show that you understand the importance of aligning with clients’ goals and how you can contribute to their success.
✨Be Ready for Rapid Change
Given the fast-paced nature of the digital landscape, prepare to discuss how you handle ambiguity and adapt to change. Share examples of how you’ve navigated challenges in previous roles, especially in cross-functional projects, to illustrate your flexibility and problem-solving skills.
