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- Tasks: Drive media strategy and optimise advertising campaigns for top brands.
- Company: Join TikTok, the leading platform for short-form mobile video.
- Benefits: Competitive salary, diverse team, and opportunities for creativity and growth.
- Why this job: Make a real impact in a fast-paced, innovative environment.
- Qualifications: Experience in digital marketing and strong analytical skills required.
- Other info: Embrace challenges and grow with a supportive, inclusive team.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Client Solutions are the trusted advocates connecting key stakeholders, providing inspiration and insights, driving collaboration that translates into longâterm client partnerships and growth. We are responsible for the dayâtoâday relationship and for ensuring the success of advertiser investment. As trusted partners, we proactively advise our clients of opportunities and solutions that exceed their expectations, securing future investment.
We are currently looking for a highly skilled and motivated Performance Manager to help scale our growing advertising business. The Performance Manager is a key member of the Advertising Team, working with sales, product, and other business partners to analyse and improve advertisers' performance on TikTok, in support of their marketing initiatives. They will translate our unique data into highâquality, actionable insights and recommendations that improve the effectiveness of advertiser campaigns and unlock business opportunities. Dayâtoâday activities include analysing metrics of success for a business or category, developing dataâdriven insights and recommendations for Câsuite client leadership, and communicating recommendations in a clear and compelling fashion.
Key Responsibilities
- Driving media strategy, planning, and implementation of campaigns to deliver against clients' business goals
- Supporting and working with the sales team on preâsale research and pitch
- Educating other teams on TikTok for Business offerings and keeping them engaged by delivering learning sessions, writing training documentation, and whitepapers for internal and external use
- Outlining and overseeing measurement strategy, tracking, and results delivery
- Increasing adoption and engagement of TikTok's auction platform and auctionâbased tools, providing ongoing technical support and realâtime analysis
- Managing and growing postâsale client relationships with advertisers of all sizes
- Presenting findings and insights in a consultative way to the client and collaborating with the relevant internal teams to provide a complete solution
- Monitoring and analysing ad campaigns to identify optimisation opportunities for improving and scaling performance
- Investigating and working directly with product & engineering teams to troubleshoot client issues on the platform
- Analysing campaign performance data to offer clients dataâdriven business insights and using those insights to improve our advertising offerings
- Sharing marketplace feedback and guiding our advertising strategy
- Conducting regular business reviews and taking a consultative, longâterm approach to build productive relationships with clients, in collaboration with the sales team
- Demonstrating deep analytical ability and developing great expertise in TikTok's proprietary metrics, constantly evolving how we analyse and communicate dataâdriven insights to our advertisers
Qualifications
Minimum Qualifications:
- Demonstrated experience in account management/performance in digital marketing
- Tangible experience executing on a biddable network
- Knowledge and understanding of tracking, attribution and measurement (Pixel, Events API, CAPI, MMP, SKAN, etc.)
- Experience managing brand advertisers with a deep understanding of their challenges across fullâfunnel objectives
- Ability to analyse data and identify insights to assess campaign performance
Preferred Qualifications:
- Resultsâoriented with high attention to detail and strong organisational skills
- Proactive attitude with excellent project management, organisational, and analytical skills
- Strong verbal and written communication skills, ability to translate technical language to nonâtechnical stakeholders
- Experience diagnosing and solving technical problems with product and engineering teams
- Experience using Excel or Google Sheets (essential) and familiarity with visualisation tools (Tableau, QlikView, Power BI, etc.) a plus
- Comfortable presenting complex analysis in a simple, easyâtoâdigest way to Câsuite level stakeholders
- Experience working within the CPG vertical
About TikTok
TikTok is the leading destination for shortâform mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, we have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect â and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy â a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an 'Always Day 1' mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Client Solutions Manager (Beauty & Care) - Global Business Solutions - London (12 month Fixed T[...] employer: TikTok
Contact Detail:
TikTok Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Client Solutions Manager (Beauty & Care) - Global Business Solutions - London (12 month Fixed T[...]
â¨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
â¨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially in the beauty and care sector. This will help you tailor your responses and show that you're genuinely interested in the role.
â¨Tip Number 3
Practice your pitch! Be ready to explain how your skills and experiences align with the Client Solutions Manager role. Highlight your analytical abilities and how you've driven results in past positions to impress those C-suite stakeholders.
â¨Tip Number 4
Don't forget to apply through our website! Itâs the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team and contributing to our mission of inspiring creativity and bringing joy.
We think you need these skills to ace Client Solutions Manager (Beauty & Care) - Global Business Solutions - London (12 month Fixed T[...]
Some tips for your application đŤĄ
Tailor Your Application: Make sure to customise your CV and cover letter for the Client Solutions Manager role. Highlight your experience in digital marketing and account management, and show how your skills align with the responsibilities mentioned in the job description.
Showcase Your Analytical Skills: Since the role involves analysing campaign performance data, be sure to include examples of how you've used data to drive insights and improve performance in your previous roles. This will demonstrate your ability to translate complex data into actionable recommendations.
Communicate Clearly: Strong verbal and written communication skills are key for this position. When writing your application, aim for clarity and conciseness. Use straightforward language to explain your experiences and how they relate to the role, especially when discussing technical aspects.
Apply Through Our Website: We encourage you to apply directly through our website. This not only streamlines the process but also ensures that your application reaches the right people. Plus, it shows your enthusiasm for joining our team at StudySmarter!
How to prepare for a job interview at TikTok
â¨Know Your Metrics
As a Client Solutions Manager, you'll need to demonstrate your understanding of key performance metrics. Brush up on TikTok's proprietary metrics and be ready to discuss how you've used data to drive campaign success in the past.
â¨Showcase Your Problem-Solving Skills
Be prepared to share examples of how you've diagnosed and solved technical issues in previous roles. Highlight your experience working with product and engineering teams to troubleshoot client problems effectively.
â¨Communicate Clearly
Since you'll be presenting complex analyses to C-suite stakeholders, practice simplifying technical language into digestible insights. Use clear examples from your past experiences to illustrate your ability to communicate effectively.
â¨Demonstrate Proactivity
Employ a proactive attitude during the interview by discussing how you've taken initiative in previous roles. Share specific instances where you identified opportunities for improvement and implemented solutions that benefited clients.
