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- Tasks: Support and improve employee benefits processes across EMEA, ensuring a seamless experience.
- Company: Join TikTok, a leading tech company inspiring creativity and joy.
- Benefits: Full-time role with competitive salary, diverse team, and growth opportunities.
- Why this job: Make a real impact on employee experiences in a fast-paced, innovative environment.
- Qualifications: Experience in benefits operations and strong communication skills required.
- Other info: Embrace challenges and grow together in a diverse and inclusive workplace.
The predicted salary is between 36000 - 60000 £ per year.
The Benefit’s HR operations team aims to continuously build and deliver a seamless and positive employee experience. We strive to develop efficient and simple processes, systems and policies. We aspire to ensure employees feel heard and that they are given the appropriate resources and support needed to be effective and efficient during their careers.
As a Benefits Specialist at TikTok, you will be supporting various employee benefits within the EMEA region. The ideal candidate should have extensive experience and knowledge of various types of benefits, benefits operations, compliance requirements for different types of plans, along with expertise in vendor management and system optimization.
Responsibilities- Support and improve benefits processes of multiple countries within the EMEA region and participate in delivering benefits related projects.
- Effectively communicate and collaborate with vendors by adhering to contracts and SLAs.
- Responsible for accurate and on time benefits data delivery; collection and execution.
- Strong understanding of contractual obligations and their application.
- Support benefits process design and communications.
- Support the annual renewal processes and implementation and roll out of new benefit programs.
- Support the implementation of benefits within new entities.
- Onboard vendors in conjunction with Procurement and Legal.
- Manage benefit payments and invoicing.
- Develop relationships with local authorities if needed regarding taxes and social security.
- Partner with HR Benefit Business Partners, HR Operations team, Payroll and Procurement Team to upgrade benefit operation efficiency and enhance employee experience.
- Think and work independently to research, analyse and make recommendations on potential areas for improvement.
- A proven track record of benefit operations, including but not limited to having hands‑on functional knowledge and experience handling the operational aspects of pensions, private medical insurance, risk insurance, lifestyle and wellbeing benefits.
- Good understanding of payroll and taxes applicable to benefits provisions.
- Analytical with the ability to compile and reconcile data; useful to be a solid user of MS Office Advanced.
- Exceptional communication skills, both written and oral.
- Strong in execution and thoroughness, attention to detail, and accuracy.
- Ability to work successfully in a high volume and fast‑paced environment, adapts to shifting priorities.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.
Benefit Operations Specialist - HR Operations - EMEA - London employer: TikTok
Contact Detail:
TikTok Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Benefit Operations Specialist - HR Operations - EMEA - London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at TikTok, especially in HR or benefits roles. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by knowing your stuff! Brush up on the latest trends in employee benefits and compliance. Show us you’re not just a candidate, but a future expert in the field.
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with vendors and teams, being articulate and clear is key. Try mock interviews with friends to nail your delivery.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the TikTok family!
We think you need these skills to ace Benefit Operations Specialist - HR Operations - EMEA - London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Benefit Operations Specialist role. Highlight your experience with benefits operations and any relevant projects you've worked on. We want to see how your skills align with what we're looking for!
Show Off Your Communication Skills: Since this role involves a lot of collaboration, it's crucial to demonstrate your exceptional communication skills. Use clear and concise language in your application, and don’t hesitate to share examples of how you've effectively communicated with vendors or teams in the past.
Be Detail-Oriented: Attention to detail is key in this position. When you’re filling out your application, double-check for any typos or errors. We appreciate thoroughness, so make sure your application reflects that quality right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the information you need about the role and our team there!
How to prepare for a job interview at TikTok
✨Know Your Benefits Inside Out
Make sure you have a solid understanding of various employee benefits, especially those relevant to the EMEA region. Brush up on pensions, private medical insurance, and lifestyle benefits. This knowledge will help you answer questions confidently and show that you're ready to hit the ground running.
✨Showcase Your Analytical Skills
Prepare to discuss how you've used data to improve benefits processes in the past. Be ready with examples of how you've compiled and reconciled data, and how this has led to better decision-making. Highlight your proficiency in MS Office, particularly Excel, as it’s crucial for this role.
✨Communicate Like a Pro
Exceptional communication is key in this role. Practice articulating your thoughts clearly and concisely. Think about how you can demonstrate your ability to collaborate with vendors and internal teams during the interview. Good communication can set you apart from other candidates.
✨Embrace the Fast-Paced Environment
Be prepared to discuss how you handle shifting priorities and high-volume workloads. Share specific examples from your previous roles where you successfully adapted to changes. This will show that you can thrive in TikTok's dynamic environment and contribute positively to the team.
