Overview
As Agency Solutions Manager, you will partner with a leading UK agency group to drive revenue growth, improve campaign performance, and deepen TikTok adoption across their client portfolio. You’ll act as a consultative partner to planning, activation, and performance teams, shaping media strategy and education programmes. You will embed in planning cycles, translate opportunities into focused account plans, and lead strategic conversations grounded in data to support long-term investment decisions. This role offers a chance to impact how agencies unlock growth on TikTok at scale.
Responsibilities
- Develop and sustain deep relationships with key stakeholders across the agency group (Heads of Performance, Business Directors, investment teams, strategy leads, activation specialists)
- Identify commercial opportunities within the agency patch and translate them into account plans, education programmes, and activation initiatives
- Serve as a performance consultant on media strategy, auction dynamics, creative best practice, measurement approaches, and campaign optimisation
- Lead strategic, data-informed conversations to support investment decisions and long-term business planning
- Design and deliver agency education, workshops, and enablement programmes to increase product understanding and adoption
- Support campaigns with troubleshooting and issue resolution, coordinating with cross-functional teams to reduce friction and improve service levels
- Collaborate with sales, product, measurement, marketing science, operations, and support to drive strategic initiatives
- Capture feedback and product gaps from the partnership to inform internal priorities and recommendations
- Contribute to agency-facing narratives around performance, measurement, and full-funnel effectiveness to position TikTok as a core growth partner
Key requirements
- Experience in digital advertising, media, platform consultancy, agency partnerships, or client solutions with a track record of commercial and performance outcomes
- Strong understanding of performance marketing fundamentals (setup, optimisation, bidding, measurement, attribution, reporting)
- Proven experience working with agencies or complex partner organisations in a consultative, revenue-focused role
- Ability to build credibility with diverse stakeholders and influence decision-making across agency and internal teams
- Strong analytical and problem-solving skills with ability to turn data into actionable recommendations
- Excellent communication and presentation skills with confidence leading strategic discussions in a fast-paced environment
- Highly organised with ability to manage multiple priorities and deadlines
- Stakeholder management
- Strategic storytelling
- Cross-functional collaboration
- Digital advertising
- Campaign setup and optimisation
- Measurement and attribution
Agency Solutions Manager - Global Business Solutions - UK - London employer: TikTok
At TikTok, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As a Global Procurement Manager in London, you will benefit from competitive compensation, comprehensive professional development opportunities, and the chance to work in a vibrant city known for its innovation and creativity. Join us to make a meaningful impact while collaborating with diverse teams across the globe.
