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- Tasks: Lead logistics planning and quality control for TikTok Shop across the UK and EU.
- Company: Join TikTok, a leader in the booming e-commerce industry.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Be at the forefront of e-commerce logistics and make a real impact.
- Qualifications: Bachelor's degree and experience in e-commerce warehousing and fulfillment required.
- Other info: Dynamic team environment with a focus on innovation and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
About the Team
The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. We are currently seeking a Logistics Network Planning and Quality Control Manager to join our Europe Logistics Operations team, responsible for CBT solutions.
Responsibilities
- Responsible for UK & Pan EU first mile collection and consolidation operations, creating forecasting methods, modelling physical collection capacity, planning forward strategy, and developing cost solution designs.
- Working with cross-functional teams and external suppliers to consume data and supply data, and improve operational intelligence, model capacity and utilisation requirements within the First Mile space of logistics.
- Identify pain points, recommend optimal solutions and optimise processes and deliver against KPIs.
- Build procedures and systems to gain better performance for platforms, merchants, consumers, creators. Solutions include but are not limited to fulfilment system features, supplier platforms, driver facing applications, internal shipment tracking software, consolidation operations network design, warehouse management system.
- Coordinate with internal and external teams, write business recommendations to propose change and ensure designed solutions are launched as planned with quality in mind.
Minimum Qualifications
- Bachelor's degree or above, solid years of working experience in the UK / EU e-commerce warehousing and fulfilment industry.
- Familiar with First Mile, Consolidation, Middle Mile or E2E Warehouse Operations.
- A previous stakeholder working or driving system changes, building from scratch is a bonus, including forecasting platforms for capacity planning, driver applications and FM or MM network design.
- E-commerce thinking, customer-oriented, spirit of exploration, strong sense of responsibility, strong data analysis skill and project management skill, and rich experience in cross-functional communication and coordination.
- Data-oriented with experience in creating logical planning models based on historical learnings, a preferred skillset in SQL or Python.
- Able to write comprehensive documentation, having prepared business cases with recommendations for significant changes is a must.
Preferred Qualifications
- Data-centric with strong analytical skills: capable of building models to identify trends, use historical learnings for future planning, and assess and mitigate risks using data-driven decisions.
- Excellent problem-solving skills: capable of identifying, assessing, writing and discussing risks with recommendations for improvement with the intention of solution design and delivering results.
- Managing product lifecycle: Proven background or skillset to build or support product development teams, strategic forward thinking with experience ownership of metrics and roadmaps with mid / long term goals.
- Excellent stakeholder management skills: Collaborate with cross-functional teams and external contractors to set clear expectations, align project priorities and milestones, drive accountability for metric and ops KPIs.
- Strong change management skills: Capable of processing requests, adapting processes, handling timelines and building supporting mechanisms for change.
Logistics Network Planning and Quality Control Manager, TikTok Shop employer: TikTok
Contact Detail:
TikTok Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Logistics Network Planning and Quality Control Manager, TikTok Shop
✨Tip Number 1
Network like a pro! Attend industry events, webinars, or local meetups related to logistics and e-commerce. You never know who you might bump into that could help you land that dream job.
✨Tip Number 2
Get your LinkedIn game on point! Make sure your profile is up-to-date and showcases your skills in logistics and data analysis. Connect with professionals in the field and engage with their content to get noticed.
✨Tip Number 3
Prepare for interviews by practising common questions related to logistics and quality control. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Logistics Network Planning and Quality Control Manager, TikTok Shop
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Logistics Network Planning and Quality Control Manager role. Highlight your experience in e-commerce warehousing and fulfillment, especially any work with First Mile operations. We want to see how your skills align with what we're looking for!
Showcase Your Data Skills: Since this role is data-centric, don’t forget to showcase your analytical skills! Mention any experience you have with SQL or Python, and how you've used data to drive decisions in past roles. We love seeing candidates who can think critically about data.
Be Clear and Concise: When writing your application, clarity is key! Use straightforward language and get straight to the point. We appreciate well-structured applications that make it easy for us to see your qualifications and experiences.
Apply Through Our Website: Finally, make sure to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our team and culture!
How to prepare for a job interview at TikTok
✨Know Your Logistics Inside Out
Make sure you brush up on your knowledge of logistics operations, especially in the e-commerce space. Understand the First Mile, Middle Mile, and E2E Warehouse Operations thoroughly. Being able to discuss these concepts confidently will show that you're serious about the role.
✨Data is Your Best Friend
Since the job requires strong data analysis skills, be prepared to showcase your experience with SQL or Python. Bring examples of how you've used data to drive decisions or improve processes in previous roles. This will demonstrate your ability to create logical planning models based on historical data.
✨Prepare for Problem-Solving Scenarios
Expect to face questions that assess your problem-solving skills. Think of specific instances where you've identified pain points and implemented solutions. Be ready to discuss the outcomes and how they impacted KPIs, as this will highlight your analytical and strategic thinking.
✨Show Off Your Stakeholder Management Skills
Collaboration is key in this role, so be prepared to talk about your experience working with cross-functional teams. Share examples of how you've set clear expectations and aligned project priorities. This will illustrate your ability to manage stakeholders effectively and drive accountability.
