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For Companies At a Glance
- Tasks: Manage credit assessments and mitigate risks while leading a dynamic team.
- Company: Join TikTok, the leading platform for short-form mobile video.
- Benefits: Competitive salary, diverse culture, and opportunities for growth.
- Why this job: Be part of a mission to inspire creativity and make a real impact.
- Qualifications: 5+ years in credit risk management and strong communication skills.
- Other info: Embrace challenges in a fast-paced tech environment with limitless possibilities.
The predicted salary is between 36000 - 60000 £ per year.
Overview
TikTok is seeking a stellar Credit Control Manager to join our London office. In this role, you will handle credit assessments and mitigate credit risk, maintain credit control systems, take over bad debt rate goals among other responsibilities. The new hire will play an integral role in assisting with credit management decisions and will act as a business partner to balance credit risks and business growth.
Responsibilities
- Demonstrate big picture thinking and capabilities to perform EUI regional level credit control work.
- Implement global credit risk policies into regional operations, tailoring processes to comply with EUI-specific regulations and risk status; oversee and audit end-to-end credit risk governance and own end-to-end operational management.
- Review credit line application forms and perform credit risk assessments in a timely fashion, balancing the need to move quickly to support Ads business with the need to assess risk for TikTok.
- Proactively monitor and evaluate risk on an ongoing basis, anticipating and mitigating potential risks and escalating red flags to key stakeholders. Identify high-risk customers and conduct necessary due diligence and on-site interviews.
- Respond quickly to any emergency and special cases.
- Lead and manage a regional team of credit operations specialists in the EUI region, and be responsible for region bad debt rate KPIs and set clear performance goals to the team members.
- Drive operational efficiency in the region by streamlining processes and training the team on new tools.
- Deliver credit reports to serve business needs.
- Maintain an effective partnership with Sales, Operations and Finance departments and make recommendations on process improvements.
- Other credit-related tasks, such as methodology discussion within the global credit control team, cross-functional collaboration on collection matters.
- Adapt quickly to shifting priorities by managing and delivering ad hoc projects.
- Proactively schedule and participate in face-to-face meetings to build relationships and advance business objectives with key agencies and key accounts.
Qualifications
Minimum qualifications:
- Bachelor\’s degree or higher in Business Administration, Finance, Economics, Accounting or related discipline.
- At least 5 years of experience in corporate credit risk management and familiarity with the digital advertising industry.
- Excellent communication & negotiation skills.
- Good analytical and interpersonal skills.
- Ability to cope under pressure.
- High level of integrity and discretion to handle confidential information.
Preferred qualifications:
- Credit risk management experience in a fast-paced and large Media / Tech company.
- Prior experience with Key Account (KA) clients and advertising agencies.
- Experience managing a team.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok\’s global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok\’s mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy – a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We\\\’re resilient and embrace challenges as they come. By constantly iterating and fostering an \”Always Day 1\” mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
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EUI Credit Control Manager employer: TikTok
Contact Detail:
TikTok Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EUI Credit Control Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at TikTok or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for those interviews by practising common questions related to credit risk management. We all know that confidence is key, so role-play with a friend or in front of the mirror to nail your responses.
✨Tip Number 3
Showcase your analytical skills! Bring examples of how you've successfully managed credit risks in the past. Numbers speak volumes, so be ready to discuss your achievements and how they relate to TikTok's goals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the TikTok team and contributing to our mission.
We think you need these skills to ace EUI Credit Control Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in credit risk management, especially in the digital advertising industry. We want to see how your skills align with our needs!
Showcase Your Achievements: Don’t just list your responsibilities; share specific achievements that demonstrate your ability to manage credit risks effectively. Numbers and results speak volumes, so let us know how you’ve made an impact in previous roles.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon unless it’s relevant to the role – we want to understand your experience without any confusion!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at TikTok
✨Know Your Numbers
As a Credit Control Manager, you'll need to demonstrate your understanding of credit risk metrics. Brush up on key performance indicators related to bad debt rates and be ready to discuss how you've successfully managed these in the past.
✨Showcase Your Team Leadership Skills
Since this role involves managing a regional team, prepare examples of how you've led teams in the past. Highlight your experience in training and streamlining processes, as well as any specific achievements that showcase your ability to drive operational efficiency.
✨Understand TikTok's Business Model
Familiarise yourself with TikTok's unique position in the digital advertising space. Be prepared to discuss how credit risk management can support business growth and how you can tailor global policies to fit EUI-specific regulations.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills under pressure. Think about potential risks you might encounter in this role and how you would proactively address them, especially in high-stakes situations.
