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- Tasks: Support crisis management efforts and enhance regional preparedness in EMEA.
- Company: Join TikTok, a leading platform for creativity and joy.
- Benefits: Competitive salary, diverse work environment, and opportunities for growth.
- Other info: Dynamic role with opportunities to learn and innovate in a global team.
- Why this job: Make a real impact by ensuring safety and security during crises.
- Qualifications: Experience in physical security and strong communication skills required.
The predicted salary is between 36000 - 60000 £ per year.
The Global Crisis Management function is part of the broader Physical Security department; and our mission is to mitigate the loss to our People, Assets, Operations, and Reputation from off-platform & physical-natured crises through highly-effective Crisis Management Teams (CMT). The aim is to ensure the safety and security of our employees, maintain the continuity of critical operations and minimise the impact on our brand reputation in the face of a physical security crisis. Our programme has global coverage across all company's corporate offices, products & services (excluding Data Centres), and focuses on the assessment, anticipation, preparedness, response, recovery and review of crisis situations.
Responsibilities
- Assist the Regional Crisis Manager with enhancing crisis preparations and managing response in the region (Europe, Middle East and Africa).
- Support specialty plan development (risk or contingent-specific).
- Assist in the design, development, conduct, and evaluation of crisis management training and exercising engagements in the region.
- Aid regional risk identification and evaluation activities.
- Assist on programmatic projects aimed at enhancing overall enterprise and cross-region crisis preparedness.
- Provide overall support during real-time response activities.
- Help manage crisis management chat groups and membership.
- Responsible for regional reporting, engagement tracking, scheduling, and other administrative activities.
- Act as in-region backup for the Regional Crisis Manager.
Qualifications
Minimum Qualifications
- Work experience in physical security and a basic understanding of the field.
- Strong project management, report writing, incident documentation, and communication skills.
- Ability to write clearly and succinctly, tailoring messages to a wide audience.
- Demonstrated ability to exercise sound judgment and make effective decisions during high-urgency situations.
- Skills in complex problem solving, rapid concept adoption, and adaptability in dynamic situations.
Preferred Qualifications
- 2 years of experience in crisis management, emergency management or a relevant field.
- Experience developing and facilitating crisis management or business continuity training and exercises at a regional level.
- Working knowledge of crisis management frameworks and programme delivery within large organisations; experience in the technology industry strongly is preferred.
- Proven success in coordinating corporate functions within complex, multinational environments.
- Experience working across global and diverse business environments.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an 'Always Day 1' mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
EMEA Crisis Management Specialist employer: TikTok
Contact Detail:
TikTok Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EMEA Crisis Management Specialist
✨Tip Number 1
Network like a pro! Reach out to folks in the crisis management field on LinkedIn or at industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Prepare a portfolio that highlights your experience in crisis management, including any training you've developed or exercises you've facilitated. This will help you stand out when chatting with potential employers.
✨Tip Number 3
Practice makes perfect! Get ready for interviews by role-playing common crisis scenarios. This will help you articulate your thought process and decision-making skills under pressure, which is crucial for this role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in joining our team and contributing to our mission.
We think you need these skills to ace EMEA Crisis Management Specialist
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in crisis management and physical security. We want to see how your skills align with our mission to keep our people and assets safe!
Showcase Your Communication Skills: Since clear communication is key in crisis situations, use your application to demonstrate your ability to write succinctly and effectively. We love seeing examples of how you've tailored messages for different audiences.
Highlight Relevant Experience: If you've got experience in crisis management or emergency management, make it shine! We’re looking for candidates who can bring their knowledge from previous roles to enhance our crisis preparedness.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into our system quickly. We can’t wait to hear from you!
How to prepare for a job interview at TikTok
✨Know Your Crisis Management Frameworks
Familiarise yourself with various crisis management frameworks and how they apply to the role. Be ready to discuss specific examples of how you've used these frameworks in past experiences, especially in high-pressure situations.
✨Showcase Your Communication Skills
Since clear communication is key in crisis management, prepare to demonstrate your ability to tailor messages for different audiences. Bring examples of reports or documentation you've created that highlight your writing skills.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think through potential crises relevant to the EMEA region and how you would respond, ensuring you can articulate your thought process clearly.
✨Highlight Your Project Management Experience
Be ready to discuss your project management skills, particularly in relation to crisis training and exercises. Share specific projects you've led or contributed to, focusing on outcomes and lessons learned.