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- Tasks: Support music distribution operations and manage client releases on TikTok's SoundOn platform.
- Company: Join TikTok, the leading platform for creativity and music innovation.
- Benefits: Be part of a diverse team with opportunities for growth and creativity.
- Other info: Dynamic work environment with a focus on collaboration and innovation.
- Why this job: Make an impact in the music industry while working with cutting-edge technology.
- Qualifications: Experience with music metadata and strong problem-solving skills required.
The predicted salary is between 35000 - 45000 £ per year.
About the Team
This role will support our new platform. SoundOn is an all‑in‑one platform powered by TikTok, designed to better service music creators through each step of their career — from TikTok integrated promotion tools to universal music distribution, from diverse monetization opportunities to smart music creation. SoundOn exists to give every music creator & label the power to authentically connect with new audiences and "do music" their way.
Responsibilities
- Support distribution operations by working with product and music teams to set up, monitor, and administrate timed music releases in our system.
- Oversee the catalog onboarding process with new clients for efficient content and metadata ingestion between clients and off‑platform partners.
- Moderate and enforce on and off‑platform operational standards to ensure the successful delivery of client releases.
- Help troubleshoot and identify any issues involved in the distribution process between clients and distribution partners, ensuring all assets are delivered correctly and deadlines are met for clients and vendors.
- Communicate and respond to inbound requests from clients, digital service platforms and distribution partners.
- Refine internal workflows and set best practices to improve the client and distribution experience.
Qualifications
Minimum Qualifications
- Familiarity with third‑party content management systems and programs including iTunes Connect, Spotify For Music Providers, and YouTube CMS.
- Proven experience managing music metadata, DSP deliveries and navigating complex operational setups.
- Proficiency in Microsoft Excel and Google Sheets.
- Strong problem‑solving ability and technical understanding of the music distribution pipeline.
Preferred Qualifications
- 3 years of experience in an operational or supply chain role at a content or music distribution company.
- Familiarity with DDEX, XML, and other metadata standards preferred.
- Excellent written and verbal communication skills with clients and colleagues.
- Customer support experience and familiarity with ticketing systems.
- Proficiency in Excel.
Distribution & Product Operations Associate - TikTok SoundOn - London employer: TikTok
Contact Detail:
TikTok Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Distribution & Product Operations Associate - TikTok SoundOn - London
✨Tip Number 1
Get to know the company inside out! Research TikTok and SoundOn, understand their mission, and be ready to chat about how you can contribute. This shows you're genuinely interested and not just another applicant.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the application process.
✨Tip Number 3
Prepare for the interview by practising common questions related to music distribution and operations. Think about your past experiences and how they relate to the role. We want to hear your stories and how you’ve tackled challenges!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at TikTok SoundOn. Let’s make some music magic together!
We think you need these skills to ace Distribution & Product Operations Associate - TikTok SoundOn - London
Some tips for your application 🫡
Show Your Passion for Music: When writing your application, let your love for music shine through! Talk about your experiences with music distribution or any projects you've been involved in. We want to see that you genuinely care about helping creators connect with their audiences.
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to highlight your skills and experiences. We appreciate clarity, so make it easy for us to see why you're a great fit for the role!
Tailor Your Application: Make sure to customise your application for this specific role. Mention relevant tools like iTunes Connect or Spotify For Music Providers that you've worked with. We want to know how your background aligns with what we're looking for at SoundOn!
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at TikTok
✨Know Your Stuff
Familiarise yourself with TikTok SoundOn and its features. Understand how it supports music creators and the distribution process. This will show your genuine interest in the role and help you answer questions more confidently.
✨Showcase Your Experience
Be ready to discuss your previous experience with content management systems and music metadata. Prepare specific examples of how you've navigated complex operational setups or solved problems in past roles, as this will demonstrate your capability for the position.
✨Brush Up on Technical Skills
Since proficiency in Excel and Google Sheets is crucial, make sure you're comfortable with data manipulation and analysis. Consider preparing a few examples of how you've used these tools to improve workflows or solve issues in your previous jobs.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. Since the role involves communicating with clients and partners, being able to express your ideas effectively will be key. Consider doing mock interviews to refine your communication skills.