Data Protection Incident Responder - USDS

Responsibilities

About TikTok U.S. Data Security: TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. U.S. Data Security (“USDS”) is a subsidiary of TikTok in the U.S. This new, security-first division was created to bring heightened focus and governance to our data protection policies and content assurance protocols to keep U.S. users safe. Our focus is on providing oversight and protection of the TikTok platform and U.S. user data, so millions of Americans can continue turning to TikTok to learn something new, earn a living, express themselves creatively, or be entertained. The teams within USDS that deliver on this commitment daily span across Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more.

In order to enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time.

Team Intro

The US Security and Privacy Operations – Data Protection Incident Responder will report to the USDS Resiliency Operations Center Lead. This position is responsible for managing incidents that are escalated from business units to investigate, coordinate cross-functional triage and mitigation activities, remediation coordination and tracking, reporting and communication, and escalate to the Enterprise Incident Response Lead if the incident reaches a crisis threshold. This position requires the ability to work well under pressure, act quickly, bring the right people to the table, and understand processes to analyze situations accurately.

Responsibilities

1. Ensure incident response processes are executed to support incident remediation activities, communications, and connection to crisis management if necessary.
2. Communicate incident response concepts and protocols in a digestible manner to non-technical audiences.
3. Supports tracking/maintenance/advancement/execution of USDS Incident Response projects.
4. Participation in incident response activities and escalation to crisis as needed.
5. Know incident response plans and procedures, including identification, remediation, containment, and eradication procedures.
6. Know Crisis Management Plans and procedures, thresholds, and execute activation procedures.
7. Synthesize technical details of critical incidents to executive management and provide immediate containment and eradication recommendations.

Qualifications

Minimum Qualifications

1. Bachelors’ Degree or industry equivalent work experience in CyberSecurity, emergency management, or crisis management with a focus on security analytics and incident response.
2. 3+ years experience in incident management operations, crisis management planning, and/or exercises.
3. Experience with identifying and responding to threats and threat actors.
4. Excellent communication (verbal and written) & collaboration skills, and ability to influence without authority.
5. Demonstrated teamwork and collaboration skills, in particular in leading or contributing to global and multi-functional teams along with time management, problem-solving, effort prioritization, and interpersonal skills.
6. Strong analytical/problem-solving skills and cross-functional expertise across multiple IT operational and security disciplines.
7. Experience in emergency operations, planning, and/or exercises, including program design and implementation.

Preferred Qualifications:

1. Strong project management skills and thought leadership.
2. Coordinating high-profile, complex incident situations.
3. Social media, entertainment, startup, and/or tech industry experience.

D&I Statement

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our

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