At a Glance
- Tasks: Support hyperscale data centre operations and ensure reliable infrastructure.
- Company: Join TikTok's innovative tech team driving global growth.
- Benefits: Competitive salary, health benefits, and opportunities for professional development.
- Other info: Dynamic role with excellent career advancement potential.
- Why this job: Be a key player in cutting-edge data centre technology and operations.
- Qualifications: Degree in engineering and experience in critical environments required.
The predicted salary is between 60000 - 80000 £ per year.
The DataCenter Service / Datacenter Cloud System (DCS) team sits within TikTok's global technology structure and supports the company's fast growth by building and operating hyper‑scale datacenters, managing the life cycle of server fleet, providing cloud solutions, and developing various infrastructure services, ensuring scalability and reliability.
The Global Data Center Infrastructure Technology Expert is a regional field engineering authority supporting hyperscale data center operations across EMEA. The role acts as the technical SME for critical mechanical, electrical, and life safety systems within live production environments. It ensures safe, reliable, and highly available infrastructure through strong field engineering expertise, fault resolution, vendor governance, and operational readiness support. The position bridges construction, commissioning, and live operations, ensuring smooth transition into steady‑state operations and continuous improvement across hyperscale data center facilities.
Responsibilities
- Act as regional SME for mechanical, electrical, and life safety systems across hyperscale data center environments.
- Provide field engineering support to operations teams to maintain high availability, safety, and operational stability.
- Review design and construction deliverables to ensure field operability, maintainability, and compliance with hyperscale standards.
- Lead fault investigations, root cause analysis, and implementation of permanent corrective actions for critical infrastructure issues.
- Support operational readiness activities, including commissioning handover and transition into live production environments.
- Perform technical audits, risk assessments, and lifecycle evaluations of critical infrastructure assets.
- Manage vendor performance to ensure safe, compliant, and high‑quality delivery of maintenance and infrastructure works.
Qualifications
Minimum Qualifications
- Bachelor’s degree in Electrical Engineering, Mechanical Engineering, HVAC, or Building Services Engineering.
- 4+ years’ experience in data centers or other critical environments (field engineering, operations, or facilities).
- Strong hands‑on knowledge of UPS, generators, LV/HV distribution, cooling systems, fire/life safety, and BMS.
- Experience working in live production environments with responsibility for uptime and operational performance.
- Ability to interpret technical drawings, schematics, and engineering documentation.
- Experience supporting vendors, contractors, or field service teams in mission‑critical environments.
- Strong troubleshooting, incident response, and root cause analysis capability.
Preferred Qualifications
- 5+ years of experience in data centers or critical environments with increasing technical responsibility.
- Experience with commissioning processes (L1–L5), integrated systems testing, and operational acceptance.
- Apprenticeship or technical trade background in electrical or mechanical engineering.
- Certifications such as CIBSE, ASHRAE, BSRIA, Uptime Institute, or equivalent.
- Prior Senior Authorised Person (SAP) or equivalent electrical safety authorization, preferably in hyperscale, cloud, or large‑scale colocation data centers.
- Strong understanding of construction‑to‑operations transition, RIBA stages, and field engineering assurance.
- Experience in asset lifecycle management, reliability engineering, or failure reduction programs.
Data Center Infrastructure Technology Expert, DCS EMEA employer: TikTok
At TikTok, we pride ourselves on being an exceptional employer, particularly for the Data Center Infrastructure Technology Expert role in EMEA. Our dynamic work culture fosters innovation and collaboration, while our commitment to employee growth is evident through continuous training and development opportunities. With a focus on cutting-edge technology and a supportive environment, we ensure that our team members thrive in their careers while contributing to the success of our rapidly expanding global operations.
StudySmarter Expert Advice🤫
We think this is how you could land Data Center Infrastructure Technology Expert, DCS EMEA
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got hands-on experience with critical systems, make sure to highlight that in conversations. Bring up specific projects or challenges you've tackled to demonstrate your expertise.
✨Tip Number 3
Don’t just apply anywhere—apply through our website! We love seeing candidates who are genuinely interested in joining our team. Tailor your application to show how your background fits the role of Data Center Infrastructure Technology Expert.
✨Tip Number 4
Prepare for interviews by brushing up on technical knowledge and real-world applications. Be ready to discuss fault resolution and operational readiness, as these are key to ensuring high availability in data centre environments.
We think you need these skills to ace Data Center Infrastructure Technology Expert, DCS EMEA
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Data Center Infrastructure Technology Expert. Highlight your experience with mechanical, electrical, and life safety systems, and don’t forget to mention any relevant certifications or projects that showcase your expertise.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about working in hyperscale data centres and how your background makes you the perfect fit for this role. Be sure to connect your skills to the responsibilities listed in the job description.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in live production environments. We want to see your troubleshooting skills in action, so share specific instances where you’ve resolved critical infrastructure issues.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at TikTok
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of mechanical, electrical, and life safety systems. Be ready to discuss your hands-on experience with UPS, generators, and cooling systems. The interviewers will want to see that you can talk the talk and walk the walk!
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled critical infrastructure issues in the past. Think about fault investigations or root cause analyses you've led. This is your chance to demonstrate your troubleshooting capabilities and how you ensure operational stability.
✨Understand the Role's Responsibilities
Familiarise yourself with the responsibilities outlined in the job description. Be ready to discuss how you would support operational readiness activities and manage vendor performance. Showing that you understand the role will impress the interviewers and show you're genuinely interested.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the team, the projects, or the company culture. This not only shows your interest but also gives you a chance to assess if this is the right fit for you. Plus, it makes the conversation more engaging!
