Client Solutions Manager, Mobile Gaming - London
Client Solutions Manager, Mobile Gaming - London

Client Solutions Manager, Mobile Gaming - London

Full-Time 36000 - 60000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage and grow relationships with Mobile Gaming advertisers while developing marketing strategies.
  • Company: Join TikTok, the leading platform for short-form mobile video, in a dynamic role.
  • Benefits: Be part of a creative team with opportunities for growth and innovation.
  • Why this job: Make an impact in the gaming industry while working with cutting-edge technology.
  • Qualifications: Experience in digital marketing and knowledge of the gaming industry are essential.
  • Other info: Embrace challenges and learn in a diverse, inclusive environment.

The predicted salary is between 36000 - 60000 ÂŁ per year.

Client Solutions are trusted advocates connecting key stakeholders, providing inspiration and insights, driving collaboration that translates into long-term client partnerships and growth. Manage and grow post‑sale client relationships with Mobile Gaming advertisers. Develop holistic marketing strategies grounded in gaming user acquisition, re‑engagement, and brand objectives. Create and optimize client strategies using a wide range of TikTok for Business solutions, including organic tools, brand, brandformance, and performance products. Develop and execute campaign strategies to meet the clients' KPIs (e.g. IPM, CPI, CPP, CPA, ROAS, LTV). Demonstrate strong analytical ability, and develop deep expertise in TikTok’s proprietary metrics, working to constantly evolve how we analyse and communicate data‑driven insights to our advertisers. Increase adoption and engagement of TikTok’s auction platform and tools, providing ongoing technical support and real‑time analysis. Expertise in advanced measurement solutions (e.g. Geo Lift Studies, Media Mix Model) with a strong understanding of their methodologies and application in the advertising ecosystem. Ability to analyse and interpret study outcomes to drive actionable insights and optimise client strategy. Conduct regular business reviews and take a strategic, consultative approach to fostering productive client relationships in collaboration with the sales team. Partner with product and engineering teams to investigate and troubleshoot client‑related issues on the platform. Educate internal and external teams on TikTok for Business offerings by delivering training sessions and developing learning materials, documentation, and whitepapers.

Qualifications

  • Minimum Qualifications
  • Knowledge of the gaming industry; experience working in or with gaming companies is required.
  • Demonstrated experience of account management/performance experience in digital marketing.
  • Knowledge and understanding of tracking, attribution and measurement (MMP, SKAN, etc.).
  • Tangible experience executing on a biddable network.
  • Experience managing brand advertisers with a deep understanding of their challenges across full funnel objectives.
  • Ability to analyse data and identify insights to assess campaign performance.
  • Preferred Qualifications
    • Results oriented with high attention to detail and strong organisational skills.
    • Proactive attitude with excellent project management, organisational, and analytical skills.
    • Ability to effectively translate technical language to non‑technical stakeholders.
    • Skilled at presenting complex analyses in a clear and concise manner to C‑suite level stakeholders.
    • Experience in diagnosing and solving technical problems with product and engineering teams.
    • Experience using Excel or Google Sheets is essential, familiarity with visualisation tools (Tableau, QlikView, Power BI, etc.) a plus.

    About TikTok

    TikTok is the leading destination for short‑form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok’s global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

    Why Join Us

    Inspiring creativity is at the core of TikTok’s mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy – a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We’re resilient and embrace challenges as they come. By constantly iterating and fostering an “Always Day 1” mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

    Diversity & Inclusion

    TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

    Client Solutions Manager, Mobile Gaming - London employer: TikTok

    At TikTok, we pride ourselves on being an exceptional employer, particularly for the role of Client Solutions Manager in Mobile Gaming based in London. Our vibrant work culture fosters creativity and collaboration, providing employees with ample opportunities for professional growth and development within a rapidly evolving tech landscape. With a commitment to diversity and inclusion, we ensure that every team member's unique perspective is valued, making TikTok not just a workplace, but a community where innovation thrives.
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    Contact Detail:

    TikTok Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Client Solutions Manager, Mobile Gaming - London

    ✨Tip Number 1

    Network like a pro! Reach out to people in the gaming industry, especially those who work at TikTok or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.

    ✨Tip Number 2

    Show off your analytical skills! Prepare to discuss how you've used data to drive results in past roles. Bring examples of campaigns you've optimised and be ready to explain your thought process – it’ll impress the hiring team.

    ✨Tip Number 3

    Get familiar with TikTok’s tools! Dive into their advertising solutions and understand how they work. Being able to speak knowledgeably about their platform will show you're genuinely interested and ready to hit the ground running.

    ✨Tip Number 4

    Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.

    We think you need these skills to ace Client Solutions Manager, Mobile Gaming - London

    Client Relationship Management
    Mobile Gaming Knowledge
    Digital Marketing Experience
    Data Analysis
    Campaign Strategy Development
    KPI Management
    Analytical Skills
    Technical Support
    Measurement Solutions Expertise
    Project Management
    Communication Skills
    Presentation Skills
    Problem-Solving Skills
    Excel or Google Sheets Proficiency
    Visualisation Tools Familiarity

    Some tips for your application 🫡

    Tailor Your Application: Make sure to customise your CV and cover letter for the Client Solutions Manager role. Highlight your experience in mobile gaming and digital marketing, and show us how your skills align with the responsibilities listed in the job description.

    Showcase Your Analytical Skills: Since this role requires strong analytical abilities, don’t forget to include examples of how you've used data to drive insights and optimise strategies in your previous roles. We want to see how you can translate numbers into actionable results!

    Be Authentic: Let your personality shine through in your application. We value creativity and authenticity, so don’t hesitate to share your passion for gaming and how it connects to your professional journey. Show us why you’re excited about this opportunity!

    Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. We can’t wait to hear from you!

    How to prepare for a job interview at TikTok

    ✨Know Your Gaming Industry

    Make sure you brush up on the latest trends and challenges in the gaming industry. Being able to discuss specific examples of how you've worked with gaming companies will show your expertise and passion for the field.

    ✨Master the Metrics

    Familiarise yourself with TikTok’s proprietary metrics and other advanced measurement solutions like Geo Lift Studies. Be prepared to discuss how you’ve used data to drive campaign performance and optimise strategies in previous roles.

    ✨Showcase Your Client Management Skills

    Prepare examples of how you've successfully managed client relationships, particularly in a digital marketing context. Highlight your ability to translate technical jargon into understandable insights for non-technical stakeholders.

    ✨Be Ready to Solve Problems

    Think of instances where you've diagnosed and solved technical issues, especially in collaboration with product and engineering teams. This will demonstrate your proactive attitude and problem-solving skills, which are crucial for this role.

    Client Solutions Manager, Mobile Gaming - London
    TikTok

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