At a Glance
- Tasks: Manage and optimise advertising campaigns, ensuring top-notch delivery and client satisfaction.
- Company: Join TikTok, a leading platform for creativity and joy.
- Benefits: Competitive salary, diverse culture, and opportunities for growth.
- Other info: Embrace challenges and grow in a fast-paced, inclusive environment.
- Why this job: Be part of a dynamic team that drives innovation in digital advertising.
- Qualifications: 3+ years in ad operations with strong communication and problem-solving skills.
The predicted salary is between 36000 - 44000 £ per year.
Discover a career that energizes and excites you every day.
Location: London
Employment Type: Regular
Responsibilities:
- Own the end-to-end setup, trafficking, quality assurance and reporting for reservation campaigns, ensuring campaigns launch accurately and deliver against client expectations.
- Monitor campaign delivery acting as a technical campaign manager, troubleshooting, co-ordinating with creative approval teams and generating scheduled & ad-hoc reporting as necessary, all to ensure a high-quality client experience.
- Act as a key technical and operational partner to Sales and Client Solutions teams, helping translate complex campaign requirements into simple concepts enabling smooth execution.
- Partner with Product and Engineering teams to investigate issues, share market feedback and help improve platform capabilities, workflows and service quality.
- Contribute to the rollout of new products, features and operational processes by supporting internal readiness, documentation and training.
- Identify opportunities to improve workflows, tooling and ways of working to increase efficiency, quality and scalability across campaign operations.
- Create, maintain & distribute clear technical and operational documentation, providing best practices and process guidance to support internal teams and consistent execution.
- Work cross-functionally with Sales, Client Solutions, Product, Engineering and regional operations teams to manage dependencies, align priorities and support commercial goals.
Qualifications:
- 3+ years of ad ops, programmatic or paid social buyer experience, and/or technical client service experience.
- Hands-on experience managing campaigns across reservation or auction-based media-buying platforms.
- Strong understanding of campaign setup, Quality Assurance (QA), delivery monitoring, reporting fundamentals & proactive troubleshooting; problem solving & escalation methodology.
- Ability to turn data into clear insights and practical recommendations.
- Experience working with 3rd party measurement partners (IAS, DV, DCM, MOAT).
- Strong verbal and written communication skills; able to explain technical/operational language to non-technical stakeholders.
- Proactive attitude with attention to detail, excellent project management, organizational, and analytical skills & with the skill to manage multiple priorities.
- Strong familiarity with digital video and paid media advertising campaigns.
- Experience working closely with Sales, Client Solutions, Product or other cross-functional commercial teams, with an ability to evidence communication skills.
- Experience supporting product launches, change management or new market/process rollouts.
- Ambitious and eager to learn, with a strong desire to grow, take on new challenges and continuously develop.
- Resilient and adaptable, with the ability to work effectively through change and help support evolving processes, priorities and ways of working.
Branding Operations Specialist, Monetization Product Operations employer: TikTok
At TikTok, we pride ourselves on being an exceptional employer in Greater London, offering a vibrant and inclusive work culture that celebrates diversity and creativity. Our employees benefit from extensive growth opportunities, including workshops and mentorship programmes, designed to enhance their skills and career progression. Join us to be part of a dynamic team that values unique perspectives and fosters meaningful relationships within the livestream ecosystem.
StudySmarter Expert Advice🤫
We think this is how you could land Branding Operations Specialist, Monetization Product Operations
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for TikTok and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like TikTok are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with TikTok on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at TikTok. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Branding Operations Specialist, Monetization Product Operations
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit TikTok. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of TikTok:Show us that you’ve done your homework! In your application, briefly mention what you admire about TikTok’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at TikTok
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at TikTok will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At TikTok, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
