Account Manager Graduate (TikTok Shop Operations) - 2027 Start

Discover a career that energizes and excites you every day.

Location: London

Employment Type: Regular

Responsibilities

• Business Development: Research and qualify top brands and merchants for onboarding. Outreach and engage with potential partners as a Sales Development Representative. Manage pipelines, track leads, and update CRM to drive growth. Prepare pitch decks, outreach materials, and performance reports that shape brand success.
• Account Management & Operations: Support sellers in campaign execution and policy incentive enrollment to maximize their performance. Collaborate with TikTok creators and agencies to match brands with influencers for high-impact partnerships. Assist in preparing business review reports, offering insights to improve strategies. Coordinate creator seeding and product sampling initiatives for brand promotion. Handle daily operational tasks, proactively addressing merchant concerns and ensuring smooth workflows.

Qualifications

• Individuals who will complete or have recently completed a degree in Business management, Business development, account management or a similar field.
• Excellent written and verbal communication skills in English to speak with internal and external stakeholders.
• Strong analytical instincts and confidence using data and spreadsheets to solve real business questions.
• Clear communication and relationship-building skills, with the confidence to contribute in a fast-moving, multicultural team.
• Proactive, organized, and ready to take ownership, test ideas, and learn quickly from day one.
• Genuine curiosity about e-commerce, social commerce, consumer goods, brands, and how people discover products online.
• Previous internship or work experience in sales, business development, influencer marketing, or e-commerce.
• Familiarity with TikTok Shop or TikTok creator content.
• Experience using CRM or campaign tracking tools to optimize workflows.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an 'Always Day 1' mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.