At a Glance
- Tasks: Enhance seller experiences on TikTok Shop through data analysis and strategic solutions.
- Company: Join TikTok, a leading platform for creativity and connection.
- Benefits: Gain real-world experience, develop skills, and work in a dynamic environment.
- Other info: Flexible internship with opportunities for growth and collaboration.
- Why this job: Make a tangible impact on sellers' success while learning from industry leaders.
- Qualifications: University students with analytical skills and a passion for marketing or business.
The predicted salary is between 60750 - 74250 £ per year.
Location: London
Employment Type: Intern
Job Code: A136563
Responsibilities
About the team
The Seller Experience Team is dedicated to enhancing the experience throughout the entire seller journey on TikTok Shop, from onboarding sellers and listing products to addressing violations and appeals, as well as optimizing logistics and providing comprehensive seller and AM education. Our primary objective is to ensure a seamless and efficient process that empowers our sellers to succeed on the platform.
The team focuses on improving the end-to-end seller journey on TikTok Shop—from seller onboarding and product listing to fulfillment, logistics, aftersales, violations, etc. Our goal is to create a seamless and efficient ecosystem that enables sellers to succeed on the platform.
As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.
Applications will be reviewed on a rolling basis - we encourage you to apply early. Successful candidates must be able to commit to at least 3 months long internship period.
About the role:
- Seller Experience Analysis: Conduct data analysis and case deep dives to uncover root causes behind seller pain points and operational inefficiencies.
- Strategic Solution Development: Identify and prioritize key seller experience issues and develop systematic, scalable solutions across areas such as onboarding, listing, and violation management.
- Project Management: Drive cross-functional initiatives with Product, GNE, Operations, and other teams to implement improvement projects.
- Metrics & Reporting: Track key seller experience metrics and provide insights and recommendations to support leadership decision-making.
- Stakeholder Communication: Support project reviews and leadership updates to ensure alignment and transparency across teams.
Qualifications
Minimum Qualifications
- University students in Marketing, Business, Economics, Data Analytics, Communications, or related fields.
- Analytical skills: proficient in Excel/Google Sheets (pivot tables, data visualisation); familiarity with SQL or BI tools (e.g. Tableau, Looker, Google Data Studio) is a plus.
- Strong strategic thinking with the ability to break down complex problems and prioritize impactful solutions.
- Strong analytical skills with the ability to translate data into actionable insights.
- Experience in strategy & operations, business analysis, or XFN project management.
- Excellent communication and stakeholder management skills.
Preferred Qualifications
- Experience in digital marketing, performance marketing, or campaign operations from coursework, personal projects, or previous internships.
- Background in business development, account management, or consulting is a plus.
- Creative thinker with the ability to propose data-backed campaign improvements.
- Strong execution skills: ability to handle multiple tasks, coordinate stakeholders, communication with brands, and ensure smooth campaign operations.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an 'Always Day 1' mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Ready for a career at TikTok? Discover a career that energizes and excites you every day.
Seller Experience, Project Intern (Seller Experience UK), 2026 Start London Global Operations - Commerce ops Project Intern employer: TikTok Inc.
At TikTok, we pride ourselves on being a dynamic and innovative employer that fosters creativity and collaboration in the heart of London. Our inclusive work culture encourages personal and professional growth, offering employees the chance to thrive in a fast-paced environment while contributing to a mission that inspires joy and connection globally. With a commitment to diversity and a focus on meaningful impact, joining our team means being part of a community that values your unique perspective and empowers you to make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Seller Experience, Project Intern (Seller Experience UK), 2026 Start London Global Operations - Commerce ops Project Intern
✨Join Marketing Meetups and Workshops
Keep an eye out for local marketing meetups and workshops. These events are a goldmine for meeting professionals in the marketing-communications field and getting your face known. Plus, while you're there, don’t hesitate to ask questions or share your insights—being active can make you unforgettable!
✨Get Involved in University Projects
Leverage any marketing projects or initiatives at your university. This is a fantastic way to build real-world experience and show potential employers you’ve got the chops. Plus, it gives you great content for discussions during your interviews and a chance to build contacts in the industry.
✨Show Off Your Skills Online
Consider creating a portfolio website showcasing your marketing-communications work. Whether it’s a blog, social media campaigns, or digital content, having a visual representation of your skills can be really impactful. Make sure to share this on platforms like LinkedIn—and don’t forget to tag TikTok Inc. when you apply!
✨Connect with Alumni in the Field
Reach out to alumni from your university who are in marketing-communications. They can provide insights into the industry and might even have tips about internship opportunities. Plus, they’ve been in your shoes, so they can offer advice on how to stand out in your applications, especially for positions like the one at TikTok Inc..
We think you need these skills to ace Seller Experience, Project Intern (Seller Experience UK), 2026 Start London Global Operations - Commerce ops Project Intern
Some tips for your application 🫡
Show Off Your Creativity!:In marketing communications, creativity is key, so don’t hold back! Consider including a creative element in your CV or cover letter, maybe a unique design or a marketing campaign you’ve conceptualised. This showcases not just your skills, but also your personality!
Demonstrate Your Passion:Since this is an internship, employers like TikTok Inc. want to see your motivation to learn and grow in the field. In your cover letter, share what excites you about marketing and any related projects you’ve been part of. Highlight those experiences to showcase your enthusiasm for the role.
Engineered for Teamwork:Marketing is all about collaboration, so make sure to include examples in your application that demonstrate how you’ve successfully worked in a team. Talk about any group projects or campaigns you’ve worked on during your studies or previous roles; this will give a solid indication of your teamwork abilities to TikTok Inc..
Research and Reference:Don't forget to do a bit of homework on TikTok Inc.! Mention something specific about their recent campaigns or values that resonate with you in your cover letter. Tailoring your application to reflect an understanding of their work shows your genuine interest and could really make your application stand out.
How to prepare for a job interview at TikTok Inc.
✨Show off Your Creativity
In marketing communications, creativity is key! Be prepared to showcase examples of your past work, whether that’s social media campaigns, copywriting pieces, or even graphic designs. We can also think about sharing how you’d approach a fictional campaign related to TikTok Inc.—this shows your innovative thinking and fits perfectly with the internship vibe.
✨Know Your Digital Tools
Familiarise yourself with the digital tools commonly used in marketing communications, like Google Analytics, Canva, or social media scheduling platforms. You might get some technical questions about how you would use these tools in a real-world situation, so let’s brush up on our knowledge and get comfortable discussing them!
✨Be Ready to Discuss Trends
Stay in the loop with the latest marketing trends and case studies. It might be beneficial to read up on recent successful campaigns relevant to TikTok Inc.’s industry. Having these insights ready can help us impress the interviewers and demonstrate our enthusiasm and proactive approach to this internship.
✨Highlight Your Willingness to Learn
Since this is an internship, showing your eagerness to learn and grow is crucial. Prepare to talk about how you’ve tackled new challenges in the past and what skills you’re excited to develop during your time at TikTok Inc.. Our mindset should be about building a relationship and showing that we’re enthusiastic team players!
