At a Glance
- Tasks: Manage and grow a portfolio of creators on TikTok Shop, driving engagement and content productivity.
- Company: Join TikTok, the leading platform for short-form mobile video, with a mission to inspire creativity.
- Benefits: Be part of a diverse team, enjoy career growth, and embrace a culture of innovation.
- Other info: Dynamic environment with endless opportunities for learning and growth.
- Why this job: Make an impact in the creator economy while collaborating with top-tier influencers.
- Qualifications: 3+ years in creator operations or influencer marketing; strong analytical and communication skills.
The predicted salary is between 42750 - 52250 £ per year.
Responsibilities
- Creator Portfolio Management: Manage and grow a portfolio of top-tier and mid-tier creators on TikTok Shop UK, driving GMV growth, creator engagement, content productivity, and long-term creator development through tailored operational strategies.
- Data-Driven Growth: Analyse creator performance and market trends to identify growth opportunities. Develop and execute initiatives across product selection, content strategy, creator campaigns, and incentives to improve content supply and e-commerce performance.
- Creator Ecosystem Development: Build a strong understanding of the UK creator ecosystem, proactively identify high-potential creators, and develop scalable playbooks and best practices to drive creator acquisition, activation, and growth.
- Cross-Functional Collaboration: Work closely with category, seller, product teams, as well as brands and influencer agencies, to deliver creator growth initiatives, facilitate brand-creator collaborations, and drive incremental GMV.
Minimum Qualifications
- 3+ years of experience in creator operations, influencer marketing, e-commerce, or content operations; LIVE experience is a plus.
- Strong understanding of the UK creator ecosystem, including local creators, influencer agencies, and social commerce trends. Direct experience working with UK creators or agencies is highly preferred.
- Proven experience in managing and growing creator portfolios, ideally covering both top-tier and mid-tier creators, with a track record of driving commercial results.
- Strong analytical, commercial, and problem-solving skills, with the ability to translate data insights into actionable strategies and measurable outcomes.
- Excellent communication and stakeholder management skills, a proactive mindset, and the ability to thrive in a fast-paced environment. Fluent English is required.
Preferred Qualifications
- In-depth understanding of the UK creator economy and TikTok ecosystem; existing relationships with UK creator agencies a strong plus.
- Prior experience scaling agency networks (recruitment + incubation + retention) at a content platform or marketplace.
- Strong communication skills across audiences — from agency principals to internal leadership.
- Comfort with both strategic narrative-building and operational rigor.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an 'Always Day 1' mindset, we achieve meaningful breaks for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Ready for a career at TikTok?
Discover a career that energizes and excites you every day.
TikTok Shop - Creator Operations Manager in London employer: TikTok Inc.
At TikTok, we pride ourselves on being a dynamic and innovative employer that fosters creativity and collaboration in the heart of London. Our inclusive work culture encourages personal and professional growth, offering employees the chance to thrive in a fast-paced environment while contributing to a mission that inspires joy and connection globally. With a commitment to diversity and a focus on meaningful impact, joining our team means being part of a community that values your unique perspective and empowers you to make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land TikTok Shop - Creator Operations Manager in London
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for TikTok Inc. and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like TikTok Inc. are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with TikTok Inc. on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at TikTok Inc.. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace TikTok Shop - Creator Operations Manager in London
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit TikTok Inc.. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of TikTok Inc.:Show us that you’ve done your homework! In your application, briefly mention what you admire about TikTok Inc.’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at TikTok Inc.
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at TikTok Inc. will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At TikTok Inc., they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
